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The First Few Minutes

May 11th, 2017 · No Comments

by Dwayne Phillips Be alert when first meeting someone. You first few minutes are often the most valuable. Consultant and author Jerry Weinberg once told me, “Pay attention, your customer will tell you their problem and its solution in the first few minutes.” I have found this to be true, many times. Recent examples of […]

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Tags: Consulting · Customer · Meetings · Observation