Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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Entries from December 2017

I Don’t Want to Hurt Your Feelings, but…

December 14th, 2017 · No Comments

by Dwayne Phillips Drop the “but.” It erases all previous words. Use a period instead. I said: I don’t want to hurt you feelings, but, we need to change how we do things here. He heard: we, actually YOU, need to change how we do things here. Funny how the word “but” works in conversation. […]

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Tags: Communication · Conversation · Word

Grow Your Own Food (not, but)

December 11th, 2017 · No Comments

by Dwayne Phillips There are a long list of things we could try that would not work, but there may be side benefits for trying. A recent article highlighted what some call agri-hoods where people are trying to live an agriculture life in the outer suburbs. Yes, they are going to grow their own food. […]

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Tags: Learning · Notice · Observation

We Know It’s Broken, but…

December 7th, 2017 · No Comments

by Dwayne Phillips For some reason (and we have a lot of these reasons), we just let things go when we know better. Yes, that thing doesn’t work right, but you know, we just don’t fix it because… I don’t like fixing things It is someone else’s problem, they broke it or they installed it […]

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Tags: Excuses · Management · People

Stop Listening, Don’t Wonder

December 4th, 2017 · No Comments

by Dwayne Phillips I write this one with some hesitancy as there is always something to be learned by continually listening. Sometimes, however, listen for meta messages, not the message as the messenger is clearly confused. Sometimes the best thing to do is stop listening—for now. And also, don’t waste time and energy wondering about […]

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Tags: Communication