Working Up

by Dwayne Phillips Take care when you have opposite types of people in the room for a meeting. Be sure to have someone in the room with the primary interest of ensuring communication among the groups. A few months ago, I sat in a meeting. On one side of the table were customers; on the [...]

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by Dwayne Phillips How to cross the barrier of the blank sheet of paper. I love a blank sheet of paper. I know a lot of people who don’t. I was in a meeting once where people were given blank sheets of paper and literally revolted. They wanted some type of template to focus their [...]

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by Dwayne Phillips This post begins a new series (of undetermined length) about changing the world. Sometimes, all it takes is three people in a crowded room who say, “let’s tell the truth.” The scene is a familiar one, especially if you work in government as people in government sit in more meetings than anyone [...]

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by Dwayne Phillips I have learned that I am not capable of being prepared for everything. Hence, I have learned to be prepared for being unprepared. I often speak in front of people, lead discussions, teach classes, and generally attend meetings where people ask me questions. I am often unprepared for what people ask. I [...]

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by Dwayne Phillips I attend a five-day conference with only an iPad and ZaggMate bluetooth keyboard. It worked! I recently attended a conference at work – eight hours a day for five days. WiFi was to be available. Hmm, eight hours, WiFi, I wasn’t sure about power connections, I decided to try my iPad with [...]

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by Dwayne Phillips Some meetings are driven only by the calendar. We meet monthly or weekly or whatever just because a page falls from the calendar on the wall. I’m going to a meeting tomorrow (or maybe its the day after?). The reason for the meeting? the calendar Yes, it is a meeting determined by [...]

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by Dwayne Phillips In my industry job, I see people making phone calls to obtain answers to questions right now. I never say that in 28 years of government. Here are some thoughts on the practice. I worked in government for 28 years. I have since worked in private industry for two years. A current [...]

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by Dwayne Phillips People use one set of postures for thinking. There are another set of postures that make it easy for other people to hear what you are saying when you are talking. Please try to switch postures when thinking and then talking. This request is especially strong when in meeting with other people. [...]

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by Dwayne Phillips Well meaning managers often start new activities. The activities are not sustainable, and the well meaning manager gains a reputation as a liar. I am a grandparent. I have one grandson who is now 23 months old (I have to put up a new photo of him sometime . Grandparents engage in [...]

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by Dwayne Phillips There is a difference between deciding well and documenting a decision process well. The human condition means that we are mistaken a good portion of the time. Processes and documents can help, but they don’t erase that. I once worked in a government organization that prided itself on its excellent decisions. They [...]

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