Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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An Interaction Exercise

November 2nd, 2017 · No Comments

by Dwayne Phillips Here is a simple exercise you can use with your team to learn something about how well you work together. Step 1: Get a deck of playing cards. Step 2: Hand every person on your team some cards. Hand some person a couple of cards and hand some persons a dozen cards. […]

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Tags: Communication · Consulting · Group · Management · Meetings

Ingenuity or Let’s Try Something

July 24th, 2017 · No Comments

by Dwayne Phillips The day we fixed a supercomputer with a cardboard box. I suppose this post has to do with good old American ingenuity or some myth we like to create about ourselves. Regardless of myths and selective memory, this is actually a true story. On the job we had serial number one of […]

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Tags: Computing · Consulting · Failure · Listening

Important Nonsense

May 22nd, 2017 · No Comments

by Dwayne Phillips When an otherwise rational person starts speaking nonsense—pay attention as something important is happening. People tell me how important a topic is to them by how they speak to me. Rational, logical, focused—nope. Not those adjectives. I am writing about important topics. When something is important, something burns inside. The heart quickens, […]

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Tags: Breathe · Communication · Consulting · People

The First Few Minutes

May 11th, 2017 · No Comments

by Dwayne Phillips Be alert when first meeting someone. You first few minutes are often the most valuable. Consultant and author Jerry Weinberg once told me, “Pay attention, your customer will tell you their problem and its solution in the first few minutes.” I have found this to be true, many times. Recent examples of […]

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Tags: Consulting · Customer · Meetings · Observation

The Reframe or Perhaps We have this all Backwards

May 8th, 2017 · No Comments

by Dwayne Phillips One of the more beneficial techniques I have learned is how to reframe a situation or turn it around backwards or upside down. Is it (1) the donors aren’t giving enough money or (2) the leaders aren’t inspiring the donors. I hate my boss, so I should (1) become my own boss […]

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Tags: Change · Communication · Consulting · Reframe

Neighborly

April 25th, 2016 · No Comments

by Dwayne Phillips I encourage managers and other influence-rs to speak to their colleagues in the place where the colleagues are most comfortable. I encourage managers and other to speak with each of their colleagues. I find two points here: First, speak to your colleagues everyday. If nothing special is happening, talk about “the weather.” […]

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Tags: Authentic · Consulting · People · Trust · Uncategorized · Work

Is This a Job Interview or a Consulting Session?

March 3rd, 2016 · No Comments

by Dwayne Phillips I have been interviewed for jobs several dozen times in the last three years. Most “interviews” became free consulting sessions. The past three years have not been good for me and working at paying jobs. I am over age and over qualified. At least I soothe my feelings by telling myself these […]

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Tags: Communication · Competence · Consulting · Employment · Expectations · Greed

Job Title: Stupid Hunter

September 21st, 2015 · No Comments

by Dwayne Phillips I’m not sure what the job title is, but every organization needs a person whose job it is to find the stupid that is hindering everyone. I have seen this every place I have worked. Somewhere in the greater organization, people—often smart, loving, caring people—are doing something that is just plain stupid. […]

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Tags: Change · Competence · Consulting · Work

We All Agree on This

July 27th, 2015 · No Comments

by Dwayne Phillips I have never be part of a group that stated the title and time showed that their words were true. I have facilitated groups of people who were trying to issue a policy or a statement on some matter. Often, the first meeting of the group in my presence begins without someone […]

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Tags: Consulting · Group

People-Augmented Applications

February 26th, 2015 · No Comments

by Dwayne Phillips Every now and then we remember that we can allow a person to help another person and that we have the technology to enable that. Be My Eyes is a combined application and service that helps sight-impaired people see things clearly. The impaired person points their smartphone at a thing and is […]

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Tags: Communication · Consulting · Ideas · People