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Free Service Means No Refunds

July 6th, 2015 · No Comments

by Dwayne Phillips

Google and others give me free services. That means I get no refund if they fail.

What if I woke tomorrow and Google had lost everything I ever did? All my gmails are gone; all my Google Docs are gone, and everything I put on the Google drive is gone.

What kind of refund would I get?

Yikes!

I can use other famous companies as examples. The trouble with all these free services is that those providers owe me just what I have paid them over the years—nothing.

This is the risk of using free anything. I pay nothing, and they owe me nothing. I do get what I pay for.

Tags: Economics · Expectations

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