by Dwayne Phillips It seems that the most difficult thing for a decision maker to say is “no.” Here are a few stories of efforts that were wasted because when given the opportunity, people could not bring themselves to say “no.” There is something difficult about saying “no.” I don’t quite understand it. Perhaps my […]
The Most Difficult Thing to Say – “no”
March 24th, 2011 · No Comments
Tags: Communication · Excuses · Judgment · Management