by Dwayne Phillips There are times when a customer calls for a technical solution to one of their problems. They may, however, have a management problem instead. I work for a technology company. When our customers call, we deliver technical solutions to their problems. Sometimes, however, the customer comes with a fuzzy problem. We investigate […]
Entries from March 2012
You Don’t Need Us
March 29th, 2012 · No Comments
Tags: Management · Technology
Evaluations: Performance or Friends?
March 26th, 2012 · No Comments
by Dwayne Phillips Same old story – it is not what you know, but who you know that counts. People can’t measure performance. Let me restate that one – people don’t want to measure performance. That is too much work. Instead, people go to their feelings. They ask, “When I consider Dwayne’s performance, do I […]
Tags: Culture · Management
The New I/O – The Camera
March 22nd, 2012 · No Comments
by Dwayne Phillips Computers still have three basic parts: (1) processor, (2) memory, and (3) input/output (I/O). The latest addition to the I/O is the camera. This post is a little late – several years late, but better late…and so on. In the early 1970s, I was introduced to the computer. There were and still […]
Tags: Computing · Technology
Blogging to Clear the Mind
March 19th, 2012 · No Comments
by Dwayne Phillips One reason for blogging is to clear ideas from the mind. Put them in the blog and they no longer rattle around up there. That makes room for the next ideas. Why blog? There are many reasons. Here is one: To clear the mind. This is one thing that writing, any type […]
Tags: General Systems Thinking · Ideas · Observation
Broadband on a Royal Caribbean Cruise
March 15th, 2012 · No Comments
by Dwayne Phillips I recently went on a cruise with Royal Caribbean. The broadband service was relatively slow, but quite usable at 40 cents a minute. In late February 2012, I went on a cruise with my wife and 16 in laws. We took a seven-day western Caribbean cruise with Royal Caribbean cruise lines. I […]
But Then They Won’t Pay Attention (to me)
March 12th, 2012 · No Comments
by Dwayne Phillips The iPad and its apps are the latest tech gadget that can help in the classroom (any kind of classroom in almost any setting). One issue is that once a student loves the iPad, they ignore the teacher – the person. Persons have feelings and sometimes persons have hurt feelings. Let’s employ […]
Tags: Education · Family · iPad · Learning · People
The Nerd Dad – Zero to Hero
March 8th, 2012 · No Comments
by Dwayne Phillips Long scorned by kids, especially teenagers, the nerd dad is now the hero. This story brought an idea back to mind. I had this idea first a couple of years ago, but didn’t blog about it. The time has come. The story linked above from The Telegraph bemoans that many parents don’t […]
Tags: Family · Technology
Pinterest and Interest
March 6th, 2012 · No Comments
by Dwayne Phillips Of all the things I have done recently, the one that is garnering the most interest online is Pinterst. Go figure. I don’t understand this, but people are paying attention to my “pins” (I think that is the right term) on Pinterest. (I just realized that Pinterest is a combination of “pin” […]
Tags: Blog · Communication · Culture
The Flip-A-Coin Technique
March 5th, 2012 · No Comments
by Dwayne Phillips Binary decisions – choose either A or B, nothing else – can be difficult. Tossing a coin, but not looking at it, is a useful technique. I learned this technique a few years ago at a conference. You are confronted with a decision with two choices: A or B. You are uncertain […]
Tags: Design · Judgment · Play
Contemplative Writing
March 1st, 2012 · No Comments
by Dwayne Phillips Contemplative writing is a valuable practice. It is far more valuable and far less used than shallow meetings. In my 28 years working for the government, I attended countless meetings where much of nothing was discussed. I avoided far more if these meetings than I attended. Meetings are a characteristic of government […]
Tags: Management · Meetings · Process · Thinking · Time · Writing