by Dwayne Phillips “You get what you inspect, not what you expect” (source forgotten, lesson relearned painfully too often) Relearning can be painful. At least “learning” is in there somewhere, and I believe that learning is a fruitful use of time. Here’s a recent conversation: Manager: I can’t believe how bad the quality of work […]
Expecting and Inspecting
August 23rd, 2012 · No Comments
Tags: Communication · Expectations · Management