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Know What the Other Person Knows

June 27th, 2013 · No Comments

by Dwayne Phillips When confronted with non-sensical information, first ask to know what the other person knows. This first happened to me over 20 years ago. I was sitting in a medical office at a government agency. A doctor was reading my file and talking to me about my health. He made a few comments […]

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Tags: Communication · Government