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No Surprises

December 16th, 2013 · No Comments

by Dwayne Phillips A phrase I often heard from my superiors, what “no surprises” really means. I don’t know how many times I heard it uttered in angst, “No surprises, no surprises, no surprises.” That is what my superiors constantly told me and my colleagues. This was one of those things that everyone acted like […]

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Tags: Communication · Management