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Can’t versus Don’t Want To

April 6th, 2015 · No Comments

by Dwayne Phillips A recent experience with a customer-service organization illustrates how much of today’s “can’t” is merely “I don’t want to.” The topic of this blog is nothing new. That is one of my frustrations as this is an old habit that I wish and wish had gone away in today’s world of inter-networked […]

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Tags: Expectations · Life · People