Working Up

by Dwayne Phillips I earn a ITIL Foundation-level certification. For the past six or eight years I have heard of ITIL  certification. I didn’t pay much attention to it as I wasn’t an Enterprise IT person and did see a way that I could qualify for it. A recent look at it changed my mind. […]

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by Dwayne Phillips Too often, some of us take on the role of caretaker of everyone around us, i.e., we try to e everyone’s dad. Such is folly. Sometimes, people are struggling at work. No problem. I will step in and H E L P them. I will take care of the problems that seem […]

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by Dwayne Phillips In an attempt to go back to reality, adults are returning to coloring books. Everyone has a smartphone, a tablet, a computer, or all of these. You move the mouse, the cursor moves, and lines and colors and all that appear on the screen. Press control-P and the printer produces the paper […]

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by Dwayne Phillips Sometimes we should assign one person. We already know that, so why don’t we do it? There is some old cliche about too many cooks in the kitchen or too many cooks stirring the pot or something. There is a a current cliche about too many people in the room I head […]

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by Dwayne Phillips What is the real activity, the real attraction at work? They sell food at McDonald’s and Pizza Hut. Is food, however, the real point of the place? They sell coffee at Starbucks, but is coffee the real point of the place? I don’t think food and coffee are the real attractions at […]

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by Dwayne Phillips There are many testing strategies available. There is some benefit to letting close friends do the testing. I don’t advise this in all cases, but sometimes it is good to let your close friends test your work. This can hold for: software writing presentations singing clothing (what I choose to wear) One […]

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by Dwayne Phillips People are free to choose their reactions to events. I am included in “people.” We all are. I don’t know how many times I have heard the phrase that is the title of this post. There are countless variations: You tell him that! That’s easy to say when s/he isn’t around. The […]

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by Dwayne Phillips America has plenty of problems. Still, America must be good enough as people risk imprisonment to come here. SAT scores are at the lowest  in ten years. American WiFi is slower than the rest of the world. The same is true with our broadband. Our bridges are collapsing. Yet we innovate more […]

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by Dwayne Phillips Google is often sued for its free search results. I am missing something here. India is investigating Google search results for antitrust violations. I don’t understand how any of this works. I pay nothing for Google search results. They are free advice that are often worth every penny I pay. Yes, sometimes […]

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