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The Backwards Information Thermocline

June 24th, 2021 · No Comments

by Dwayne Phillips Information at the bottom of an organization usually doesn’t move up to the top. In the past, I have written about the information thermocline and the authority thermocline. Organizations have levels. Even “flat” organizations—regardless of claims to the contrary—have levels. Information and authority don’t flow down into the lower levels. About half […]

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Tags: Communication · Failure · Information