Working Up

by Dwayne Phillips Bad things happen in the lives of employees. Other employees are asked to show consideration. This works for a short while. Managers need to act properly and quickly. Many years ago, I went to a fellow employee to retrieve some information from an equipment inventory. It was a mess. The guy didn’t […]

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by Dwayne Phillips Sometimes we simply have to lower expectations when it comes to what other people will do. Too bad. We can do better. It happened again the other day at work. I needed signatures on paper, or at least the digital equivalent of them. It was all set. Go to this building on […]

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by Dwayne Phillips A partial list of boo boos I have seen in published documents over the years. If anyone had read these things, surely they would have found these things. Right? I guess an editor or someone like that should have read this, but it appears that no one did. Here is a partial […]

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by Dwayne Phillips Sometimes, the better way to do something isn’t as much fun. A few years ago, I wrote a book on software project management. I began the book with the words, “I like to write software.” I did and still do like to write software. I am simulating a machine that does wonderful […]

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by Dwayne Phillips An apology is just that—an apology. It is neither an explanation nor a justification. Rats! An apology is simple: I did this wrong. I am sorry for that. I ask your forgiveness. An apology does not contain an explanation: I was trying to do such-and-such and … An apology does not contain […]

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by Dwayne Phillips Things are the way they are. But why? An old saying explains much of the reason. There is an old but little known saying, “Things are the way they are because they got that way.” Pause to consider. Yes, of course the saying is correct. We are here because everything and everyone […]

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by Dwayne Phillips When we build systems, build them to do and have no more and no less than we intend. A few pseudo definitions: The users says, “I want a system that does this and that is and like this and that.” The builders say among themselves, “We can do those things and a […]

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by Dwayne Phillips It is important to remember whose words we are discussing. If you mentioned something, we are discussing your words. If I mentioned something, we are discussing my words. There are ways to back away from our words. I read the words from the PowerPoint. They were wrong. Simply wrong. 1 + 2 […]

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by Dwayne Phillips A basic questions that managers should ask above the noise and bustle of the day. Every group needs a person who asks a nagging question or two every day or week or month or two. Is this working? Of course this is working. What do you think? We are all busy; we […]

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by Dwayne Phillips Despite what I have noticed the past couple of years, declaring an emergency does not allow us to do whatever we want. I’ve noticed something about folks and those emergency flashers on automobiles. If you turn on your emergency flashers, you can do anything you want. Great things these emergency flashers, huh? […]

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