Working Up

by Dwayne Phillips Written rules and regulations restrict us. They also allow us to forget about some hazards and concentrate freely on the problem at hand. Restrictions can permit freedom. The trick is to learn where the areas of freedom exist and how to use them. A colleague was contrasting the type of people who […]

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by Dwayne Phillips Most computer programmers and builders of systems see ourselves as being helpful to the people who use the things we build. Beware, as most users of the things we build see us as interfering in their lives. This situation applies to must people in the world who see themselves as helpful (consider, […]

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by Dwayne Phillips To provide a system for users, we need to know the users. How can we know the users without being a user and forgetting about the providers? I once worked a couple of years in an American Embassy in Africa. A constant concern at the U.S. Department of State was that its […]

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by Dwayne Phillips Situations change and people adapt to those changes. Has adapting to chance taken away your  ability to adapt? Change is constant Okay, that is neither original nor brilliant. It does, however, describe my experiences. Groups of people adapt Another observation that is neither original nor brilliant. What many people fail to observe […]

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