Working Up

by Dwayne Phillips Writing about technology on the job breaks just about every rule taught in creative writing classes. That is because you are writing to inform, not entertain. Sometimes I encourage others at work who are writing about technical topics. Their job is to inform. I encourage them not to entertain. All these encouragements […]

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by Dwayne Phillips It is simple math: the more words presented the more errors present. Rats. There is a big benefit to brevity: fewer errors. One way to consider errors is to look at the number of errors per the number of words. Something like five errors per one-hundred words. That is 95% correct and […]

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by Dwayne Phillips Loving and caring people want to help others. So we put one more thought into the writing and one more statement into the speaking. Delete those. Here are tips on editing writing that don’t need much thought, but hold true about 98.6% of the time: Get the idea? Loving and caring people […]

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by Dwayne Phillips Three generations ago, an eight-year-old told us the reason for the season. The most-heard sermon of all time was delivered by an 8-year-old boy voicing a cartoon in 1965. Christopher Shea spoke the words below in A Charlie Brown Christmas. That sermon has been heard by millions or hundreds of millions of […]

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by Dwayne Phillips Let us mean what we say and say what we mean. Sometimes that requires too much effort. The effort is worth it if we want others to take us seriously. You know what I mean, huh? You get my drift, right? Just go along with me on this one. And then one […]

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by Dwayne Phillips We continue to use too much jargon. Are we illiterate or just too lazy to type words? I am reviewing materials for a certification. Gosh, I am too old for this, but whatever. I won’t mention the name of the certification. I you continue reading this post, you can probably guess which […]

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by Dwayne Phillips This is another fundamental of written communications that we seem to have forgotten—the humble abbreviation. Let’s abbreviate: The last item in the list is confusing, but given the context we always know what that means, right? Sorry, we don’t. I contend that we should not use abbreviations any longer. 98.6% of the […]

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by Dwayne Phillips We tend to want complex things. Too simple shows that we didn’t work hard, right? No, that is usually wrong. It happened again at work this week… Someone wanted a couple of sentences that summarized a project. The project had been running for ten years and is a success. Lots of people […]

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by Dwayne Phillips We need more explainers. These are persons who answer the question, “Whatcha’ doin’?” Whatcha’ doin’? Hows’it work? How ya’ doin’? These are simple questions. These are the basic questions we ask others all the time. Often, we repeat the question six or seven times in different forms and still don’t receive an […]

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by Dwayne Phillips The ability to immediately talk at length about a topic often shows a lack of forethought. “I could talk for hours about this.” I have heard that many times. I have said it a few times. What I later learned after saying it myself was that I had failed to think about […]

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