Working Up

by Dwayne Phillips Instead of trying the magnificent, perhaps we should try something we can accomplish. Many problems confront us everyday. These are all opportunities to excel. Really, not just for those silly posters, but these are actually opportunities for us to accomplish something and do some good for us and someone else. It seems […]

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by Dwayne Phillips Us humans are non-rigid and aren’t built for sudden and large changes in position and velocity. Sometimes we forget this. Don’t try to jerk someone from 0 to 60mph in three seconds. It hurts me and you both. It often scares away the other person. How many seminars have you attended or […]

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by Dwayne Phillips Some of us don’t want to stretch things at work. Stretching can create tension, and tension is, well, tense. It is okay. Go ahead and do it. I wish I remember where I was when I first heard or read the statement, You don’t need permission to do your job well. I […]

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by Dwayne Phillips We can’t do this, too. Why not? Let’s do one thing each day that moves us towards that. This is the kind of thing that Seth Godin writes. I don’t write this kind of thing. And why not? I don’t know how to do it I’d be stealing from him It isn’t […]

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by Dwayne Phillips The arrival and departure of persons has a major influence on who we are and what we do. Every person who walks in the door changes the organization. The same is true for every person who walks out the door—they change the organization. Every entering and departing person changes who we are […]

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by Dwayne Phillips Most of us have been through our formative years. How about doing it again? The formative years are… we walk in new we soak in things we are growing without realizing it This may be high school, may be college, may be our first job, may be our first professional job. We […]

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by Dwayne Phillips Once again, our new “technology” brings us back to where we started a few decades ago. Recently… I walk into Starbucks. And there is a long line. So I sit in my usual spot and start my Internet work. I order my coffee and bagel on my phone. Five minutes into work […]

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by Dwayne Phillips A problem with being right is that learning tends to cease. There is a problem with being right or being on the right side in many senses of the phrase: learning tends to cease or at least greatly decrease. Consider what I used to tell boys when I coached them in various […]

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by Dwayne Phillips It is usually my loss when I form a first impression of another person. “You only have one chance to make a first impression.” Blah, blah, blah, and on we go. Most of the cliches about first impressions tend to put the burden of work on the new person trying to make […]

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by Dwayne Phillips We will change and improve the situation to improve our products and services to better satisfy our customers…as long as… Change for the good is good. Hey, it is great. Notice, I am writing about change that IS going to improve our situation and WILL help us better satisfy our customers. I […]

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