by Dwayne Phillips We often use a “figure of speech” to describe something. Well, that’s nice, but I know that such-and-such cannot literally do something-or-other. Can we please have some literal descriptions? I have recently been reading constantly about a very popular software app. I won’t mention which one because that would take us off […]
Entries Tagged as 'Communication'
Figuratively and Literally
February 4th, 2021 · No Comments
Tags: Communication · Fairy Tales · Technology · Work · Writing
The Delegated Task Test
November 2nd, 2020 · No Comments
by Dwayne Phillips When delegating a task to another person, clear communication is key. It is unfortunate that clear communication is also rare. Here is a simple test. Person A: Are you doing task such-and-such? Person B: Not myself. I delegated task such-and-such to Person C. Person A: Oh, good. Task such-and-such is intricate and […]
Tags: Clarity · Communication · Testing · Work
The Authority Thermocline
October 1st, 2020 · No Comments
by Dwayne Phillips If I work directly for you, I will do as you say. If, however, your are three or four levels distant, meh. A number of years ago I wrote about the information thermocline. Bureaucracies tend to reduce the flow of information as it attempts to pass from the top to the bottom. […]
Tags: Authentic · Communication · Management · Work
Thinking Out Loud
September 17th, 2020 · No Comments
by Dwayne Phillips Some persons “think out loud.” This is okay only when done properly. Some persons “think out loud.” They state a list of ideas quickly. This is a rough draft spoken instead of jotted on paper. The ideas are only partially formed and should be worked and reworked until they make sense. That […]
Tags: Communication · Context · Thinking · Uncategorized
Silence is Complicity (not)
September 14th, 2020 · No Comments
by Dwayne Phillips We have another variation of the “silence is agreement” notion. Let’s refute that notion—again. Looking back through this blog, it appears that I have written about this topic every four years. Once in 2012, once in 2016, so I guess it is time again. This time around “silence is complicity” is being […]
Tags: Appearances · Communication · Conversation · Justice · Respect · Thinking
Name Dropping and Other Follies of (Mis)Communicating
August 31st, 2020 · No Comments
by Dwayne Phillips Please talk concepts, name product names. There used to be comedy routines back in the 1970s (yes, I am that old) that made fun of daytime soap operas. (For you younger folks, don’t worry, you didn’t miss anything as almost everything on television these days is a soap opera.) Anyways, the comedians […]
Tags: Communication · Concepts
The History of Software Development, the Waterfall Revisited
August 27th, 2020 · No Comments
by Dwayne Phillips An old person, who was around in the 1970s, looks back at the Waterfall process of software development. The waterfall process. Of course the pure waterfall doesn’t work, that is why competent persons never used it. Go way back when and realize that graphics programs (Paint, Draw, Misio) weren’t available. It was […]
Tags: Alternatives · Communication · Management · Software
A Good Story
August 16th, 2020 · No Comments
by Dwayne Phillips Most of us profess to like a good story, but do we? Stories are important. They inform others of our path to where we are today. We love stories. Or do we love the word “story?” If we love stories, we would tell them often. We would type the words to the […]
Tags: Communication · Ideas · Stories · Writing
The Knowledge-to-Opinion Ratio
July 13th, 2020 · No Comments
by Dwayne Phillips Similar to the signal-to-noise ratio is the knowledge-to-opinion ratio. Watch for it. sig·nal-to-noise ra·tio noun the ratio of the strength of an electrical or other signal carrying information to that of interference, generally expressed in decibels. The signal-to-noise ratio used to be important to most of us. While riding in a car, […]
Tags: Communication · Knowledge · Word
Just In Time, Head Scratching, and Congruence
June 22nd, 2020 · No Comments
by Dwayne Phillips People differ in work styles. Failing to admit such is failure. Let’s discuss our difference and work. We turn in products on schedule, sometimes literally at the last hour. Well, what’s the problem? The products are on time. And many are fine with that. If you finish ahead of time, you show […]
Tags: Adults · Communication · Competence · Resources · Respect · Work