by Dwayne Phillips I am not a reporter asking a political candidate a question. I actually expect the other person to hear and answer the question I ask. What is wrong with me? I am currently taking a series on online classes. I ask questions in these classes. I am paying for these classes. I […]
Entries Tagged as 'Communication'
What was My Question? What is Yours?
October 10th, 2016 · No Comments
Tags: Communication · Questions
Vin Scully, Neighbor
September 29th, 2016 · No Comments
by Dwayne Phillips I won’t hear my old neighbor’s voice anymore. Vin Scully retires. It was 40-something years ago. I was a kid playing in the back yard in southern California. I played to the music of Vin Scully describing Dodger baseball games. I never saw our neighbor—Mr. Garcia. He had erected some sort of […]
Tags: Communication
They Want You to Fail
September 22nd, 2016 · No Comments
by Dwayne Phillips Sometimes people give you a task they know you will fail. That is because they want you to fail. Sometimes we are all dysfunctional. In government and business and everything else, sometimes, some persons give tasks to other persons while wanting them to fail. The giver of the impossible task puts the […]
Tags: Communication · Customer · Failure · Fear
A Numbers Game
September 19th, 2016 · No Comments
by Dwayne Phillips This is simple. Have more people working with you, and success is much more likely to come your way. This one cannot be overstated. Linus Torvalds is famous for stating it, but many others have also stated it many times over many years. Anything that increases the number of people working a […]
Tags: Communication · Culture · Freelance · Group
Something for Nothing, Nothing for Something
August 22nd, 2016 · No Comments
by Dwayne Phillips A new deal where we are offered something for nothing indicates that the provider has been delivering nothing for something. This isn’t just a rant at McDonald’s or Starbucks. It holds for any situation where we expend some resource from some product or service. Someone is “improving” their offering at the same […]
Tags: Change · Communication · Customer · Expectations
Neither Nor—Another Legitimate Choice
August 1st, 2016 · No Comments
by Dwayne Phillips Sometimes the better choice among two alternatives is neither, nor. We have two alternatives—this, that. The most well known choice is either this or that One of them must be better than the other. Let’s decide which is better and go with it. Aha, but we grow smarter with the years and […]
Tags: Choose · Clarity · Communication
Silence is Agreement (not)
July 28th, 2016 · No Comments
by Dwayne Phillips Sometimes we operate our meetings and our groups with stupid, unspoken rules. Silence is agreement This is one of the things I was told as a much younger person on the job. If I didn’t object loudly in a meeting, I had agreed. Really? Says who? What was that about? I suppose […]
Tags: Communication · Meetings
The New Architect and the Old Designer
July 18th, 2016 · No Comments
by Dwayne Phillips I am again disappointed in job titles, but at least I learn some new lingo. Architecture = Design (noun) Architect (noun, person) = Designer (noun, person) Solutions Architect = Solutions Designer (well, that else would you design but a solution?) Then we have the verb form… to architect = to design (verb) […]
Tags: Clarity · Communication · Design · Employment
The History-Story Gap
July 14th, 2016 · No Comments
by Dwayne Phillips There is often a gap between our history and our story about our history. I suppose, since most of us are not famous, that is okay. We have experiences—those comprise our history. Then we tell people a story about those experiences. Sometimes the stories enhance the histories. Barack Obama has some doozies. […]
Tags: Communication · Excuses · Fable · Family · Security · Teaching
The Great Value of Policies
July 11th, 2016 · No Comments
by Dwayne Phillips This isn’t politics, it is groups of people endeavoring to accomplish something. Give them a gift—policies. A policy is one of the best gifts upper managers can give to an organization. No, I’m not kidding. We have to understand what a policy is and how we use it. A policy is a […]
Tags: Communication · Expectations · Management