by Dwayne Phillips To be intentional is to do something that you intended to do. I guess that is better than doing something accidentally or unintentionally. Yet, it has no meaning. To be intentional is to do something that you intended to do. It is to do something on purpose. Eating is intentional. I eat […]
Entries Tagged as 'Communication'
Intentional: A Word Without Meaning
April 4th, 2024 · No Comments
Tags: Choose · Communication · Decide · Ideas · Purpose · Reframe
Apology and Behavior
March 25th, 2024 · No Comments
by Dwayne Phillips I stumble on something that everyone else in the world has already heard. It is still brilliant. The only apology is changed behavior. I heard that on TV the other day. It seems that in various forms, it goes back to ancient times. It was new to me. Still, it is brilliant. […]
Tags: Authentic · Change · Communication · Ethics · Reaction · Word
More Words, More Errors
March 21st, 2024 · No Comments
by Dwayne Phillips It is simple math: the more words presented the more errors present. Rats. There is a big benefit to brevity: fewer errors. One way to consider errors is to look at the number of errors per the number of words. Something like five errors per one-hundred words. That is 95% correct and […]
Tags: Brevity · Communication · Competence · Error · Expertise · Improvement · Writing
Vocabulary and Ceremonies
February 29th, 2024 · No Comments
by Dwayne Phillips We often use the vocabulary and ceremonies of a prescribed practice without actually doing anything worthwhile. Daily standup, peer review, prototype, minimum viable product, agility, AI, agent, etc.: examples of vocabulary that makes it appear as if something good is happening. Do they have a minimum viable product? Is there product much […]
Tags: Communication · Honesty · Practice · Process · Vocabulary · Work
John, I am Upset
February 8th, 2024 · No Comments
by Dwayne Phillips Here is one way to begin what is likely to be an unpleasant conversation. It lessens the unpleasantness and moves toward a more productive conversation. Let’s begin with, “John, I am upset.” (Substitute the other person’s name for John. That was the most alias of names I could find.) There, said the […]
Tags: Adults · Communication · Context · Conversation · Wishes
Just a Little Bit More (Being Too Helpful)
February 5th, 2024 · No Comments
by Dwayne Phillips Loving and caring people want to help others. So we put one more thought into the writing and one more statement into the speaking. Delete those. Here are tips on editing writing that don’t need much thought, but hold true about 98.6% of the time: Get the idea? Loving and caring people […]
Tags: Brevity · Clarity · Communication · Writing
Nap More, Talk Less
January 18th, 2024 · No Comments
by Dwayne Phillips Along with the sage advice, “listen more, talk less,” I add, “nap more, talk less.” “People who nap in the day are lazy.” My mother told me that countless times. Sometimes I disagree with things my mother told me. Now to the title of the post: before opening mouth, rest. Fatigue always […]
Tags: Communication · Fatigue · Learning · Listening · Rest · Writing
Mean What We Say and Say What We Mean
December 21st, 2023 · No Comments
by Dwayne Phillips Let us mean what we say and say what we mean. Sometimes that requires too much effort. The effort is worth it if we want others to take us seriously. You know what I mean, huh? You get my drift, right? Just go along with me on this one. And then one […]
Tags: Brevity · Clarity · Communication · Competence · Culture · Thinking
Jargon
December 14th, 2023 · No Comments
by Dwayne Phillips We continue to use too much jargon. Are we illiterate or just too lazy to type words? I am reviewing materials for a certification. Gosh, I am too old for this, but whatever. I won’t mention the name of the certification. I you continue reading this post, you can probably guess which […]
Tags: Brevity · Clarity · Communication · Conversation · Word · Writing
You Do Not Know With Whom You Speak
December 7th, 2023 · No Comments
by Dwayne Phillips A text without a context is a pretext. Know the audience. Sorry, these are old basics but they still apply. “Do you know who I am?” That question is a biting indictment of a person who approaches another in ignorance and starts talking in grand fashion about what might be grand ideas, […]
Tags: Communication · Context · Information · Knowledge