by Dwayne Phillips I ache for the people who say “herding cats.” I really ache for the people who work with the people who say “heading cats.” Almost every week, I hear someone say: Managing fill-in-the-blank is like herding cats. Deep sigh and groan. I ache. How can a person refer to their colleagues as […]
Entries Tagged as 'Communication'
Herding Cats and Those People Who Say That
April 14th, 2014 · No Comments
Tags: Communication · Management
How to Instruct People How to do Something
April 10th, 2014 · No Comments
by Dwayne Phillips I point back to a classic but little-known work on instructing people how to do something. Way back in time in the mid-1980s (yes, I am that old), I stumbled onto a book written by Edmond H. Weiss titled How to Write a Usable User Manual. I thought it was a basic […]
Tags: Communication · Design · Teaching · Writing
LibraryBox2
March 27th, 2014 · No Comments
by Dwayne Phillips I build my own little LibraryBox2. I stumbled across this project recently and, since I am fascinated by libraries and distributing content, decided to try to build one. I am not good at this sort of thing, but why not try it? It worked! I have my own LibraryBox2 (see photo). LibraryBox […]
Tags: Communication · Internet · Library · Meetings · Technology · Wikipedia
Descriptions and Predictions
March 17th, 2014 · No Comments
by Dwayne Phillips A description portrays what is now; a prediction estimate what may come. Sometimes we confuse the two at our peril. Some words are predictions. We use to them to portray our estimate of the future. Few of us are satisfactory as predictors of the future even though most of us think we […]
Tags: Communication · Estimation · Expectations · General Systems Thinking · Reframe
Kids Today! or is It Just Us Old Folks?
January 20th, 2014 · No Comments
by Dwayne Phillips Kids today can find any fact in the world in a minute, but they don’t. Is it that they don’t appreciate this gift or is it that old folks are putting yet another impossible-to-achieve standard on them? We live in a world where any fact in the world is available in one […]
Tags: Communication · Culture
The Impossible and those Pesky Second Questions
January 9th, 2014 · No Comments
by Dwayne Phillips How we describe the impossible helps us answer the second question. And the second question is about or imperfections. Question: Can we land persons on the moon and have them live there for a year before January 1st, 2015? Think about the answer a moment. Time is up. One answer: That is […]
Tags: Communication
Obvious to the Casual Observer
January 2nd, 2014 · No Comments
by Dwayne Phillips I often heard “it is obvious to the casual observer” in grad school. I even read it a few times. Guess what? That is not a true statement. I used to hear that in grad school, “It is obvious to the casual observer.” That was sort of a joke when we were […]
Tags: Communication · Learning
Not Becoming Involved
December 26th, 2013 · No Comments
by Dwayne Phillips Give yourself permission to not be involved with an argument, especially an argument between another person and yourself. I have often seen people argue. The vast majority of the time, I told myself: I won’t become involved in that argument. In essense, I give myself permission to stay out of a discussion […]
Tags: Communication · Health · Problems
Folding Clothes
December 23rd, 2013 · No Comments
by Dwayne Phillipe My wife and I have been married for 30 years, and we still fold clothes differently. My wife and I have been married for 30 years; we still fold clothes differently. I suppose there is some lesson or twelve in there somewhere. We love each other, but neither of us will change […]
Tags: Communication
Must See Family Holiday Apple Ad
December 18th, 2013 · No Comments
by Dwayne Phillips This Apple ad is deep in several aspects. Here is a precedent for this blog: a video inserted and on top of that it is an advertisement. To the reader, first watch the video, then read my comments. Apple Family Christmas Ad (1) There is the lost teenager in a big family […]
Tags: Communication · Family · Ideas · People · Technology