Working Up

by Dwayne Phillips There are times when I ask if my situation was caused by one of two shortcomings. Neither answer is pleasing. Then I move on to ask why I am in such an unsatisfactory situation. A couple decades ago, I heard a statement about explaining a bad situation. One paraphrase of the statement […]

[Read more →]

by Dwayne Phillips All bureaucracies, in my experience, stop the flow of information at each level of the hierachy. About half the important information is stopped at each level. There is hope, but people at the top have to work hard at getting the information they are being denied. The title of this post is […]

[Read more →]

by Dwayne Phillips Several years ago, I saw a sign proclaiming “Cubicle Suite” outside an office door. Cubicles are cubicles – yuck. A suite is some place really nice. The two works next to one another are nonsensical. What other words can we place next to one another and make no sense? How about: Short […]

[Read more →]

by Dwayne Phillips <rant>Baseball now moves into the World Series. You take the pennant winners from the National and American leagues and play a best-of-seven series to see who is the best in the world. Now, let’s see if we can ruin this. People must be trying to ruin this, because they are succeeding at […]

[Read more →]

by Dwayne Phillips Technical projects have plenty of opportunities to misunderstand what someone else is doing. Help yourself. If something is different, give it a different name. This is a post about a part of configuration management. But don’t stop reading yet. This makes sense and is not painful. Things change in technical projects. Software […]

[Read more →]

by Dwayne Phillips I find that there are three levels of knowing something. (1) understanding (2) using (3) explaining. Take care when assuming more than we know. I know a lot of things (there are many more things that I don’t know, but that is another matter). Over the years, I have been privileged to […]

[Read more →]

by Dwayne Phillips Many problems are solved; many others are not solved. And then there are problems that are not solved, but they just go away with time. The United States Postal Service, otherwise known by the often disdainful name of “the post office,” had a big problem. They had millions of envelopes a day […]

[Read more →]

by Dwayne Phillips Do you want to reduce the anger that people feel coming from you. Don’t stop shaking your fist; stop pointing your finger. Each culture seems to have its own form of an angry gesture. The one that comes to mind in my own culture is the fist. Shake a fist at someone […]

[Read more →]

by Dwayne Phillips Cook a meal, invite someone to eat it with you, and listen. I wrote about this topic earlier. I had forgotten about that earlier post until I started writing this one. I guess some ideas are harder to get out of my head than others. They keep bouncing about in my brain […]

[Read more →]

by Dwayne Phillips I have met a few people who I describe as competent, straightforward, and candid. I like them. I also find that most people are off balance around them. I describe my current boss as competent straightforward candid I have worked for a few people in my life who had these same characteristics. […]

[Read more →]