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Entries Tagged as 'Communication'

Go to Their Place

April 11th, 2013 · No Comments

by Dwayne Phillips To work with other persons, establish trust. One technique is to go to their place and show a genuine interest in them as a person. Someone asked me recently about how I would influence other people in an inter-department project. My reply was: establish trust Of course, the next question was, “How?” […]

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Tags: Communication · People · Work

Don’t Have It? Don’t Mention It

April 8th, 2013 · No Comments

by Dwayne Phillips A review of remedial communication: if you don’t have the explanation and data about something, don’t mention it. I am embarrassed to write about this, but I feel compelled as I see mature people tripping over this often. Way back in high school (it was the 1970s), us young, impressionable, and not-so-bright […]

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Tags: Communication

The “Oh Yeah?” Writing Test

March 21st, 2013 · No Comments

by Dwayne Phillips When writing management tips, I always try to apply the “Oh Yeah?” test. I sometimes write about management and how to manage better. One things I try to apply at the end of such writing is the “Oh Yeah?” test. In applying this test, I ask myself something like, Oh yeah? Really, […]

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Tags: Communication · Management · Writing

The Core Problem of Gun Control Legislation

February 21st, 2013 · No Comments

by Dwayne Phillips People on differing sides of the gun control issue are separated by knowledge. Without education, the sides will probably never come together. Gun control legislation is a hot topic in America today. It is almost impossible to have a rational discussion of the issue. The core problem is: knowledge This comes about […]

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Tags: Communication · Culture

No Thank You vice the Red X

February 14th, 2013 · No Comments

by Dwayne Phillips How clever  – pop up windows have replaced the red x with “no thank you.” I’ve noticed this the last week or so. Those annoying pop up windows – instead of clicking on the red X in the upper right corner, they have a “no thank you” box at the bottom of […]

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Tags: Communication

The Engineer and the Scientist

January 17th, 2013 · No Comments

by Dwayne Phillips One of my sons is an engineer. Another son is a scientist. Engineer: We’ll do this. Scientist: That’s not how it really works. Engineer: We’ll make it work.

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Tags: Communication · Culture

Percent Change – A Review Tutorial

January 7th, 2013 · No Comments

by Dwayne Phillips This may be a waste of time, but I review how to calculate the percent change. I feel silly about this post. I am going to show how to calculate the percent change in numbers. I learned this when I was 12 or 10 or something in school math. A look at […]

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Tags: Communication · Education · Government · Money

A Simple Writing Formula

December 24th, 2012 · No Comments

by Dwayne Phillips When writing to convey information, I use a formula that is easy for me to remember and works for me. The formula is: what, so what, now what. Someone gave me this formula in a meeting years ago. The meeting had nothing to do with writing, but had something to do with […]

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Tags: Communication · Writing

Precise, Concrete, and Specific

December 13th, 2012 · No Comments

by Dwayne Phillips Those three nouns in the post title continue to come to mind lo these many years since freshman English Composition. It was the summer of 1976 – yes, the Bicentennial summer. I was one month out of high school and taking freshman English composition. Dr. Gray taught the class. Two things stand […]

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Tags: Communication · Education · Writing

Flip Flopping to Extremes

November 29th, 2012 · No Comments

by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]

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Tags: Communication · Culture · General Systems Thinking · Observation · People