by Dwayne Phillips To work with other persons, establish trust. One technique is to go to their place and show a genuine interest in them as a person. Someone asked me recently about how I would influence other people in an inter-department project. My reply was: establish trust Of course, the next question was, “How?” […]
Entries Tagged as 'Communication'
Go to Their Place
April 11th, 2013 · No Comments
Tags: Communication · People · Work
Don’t Have It? Don’t Mention It
April 8th, 2013 · No Comments
by Dwayne Phillips A review of remedial communication: if you don’t have the explanation and data about something, don’t mention it. I am embarrassed to write about this, but I feel compelled as I see mature people tripping over this often. Way back in high school (it was the 1970s), us young, impressionable, and not-so-bright […]
Tags: Communication
The “Oh Yeah?” Writing Test
March 21st, 2013 · No Comments
by Dwayne Phillips When writing management tips, I always try to apply the “Oh Yeah?” test. I sometimes write about management and how to manage better. One things I try to apply at the end of such writing is the “Oh Yeah?” test. In applying this test, I ask myself something like, Oh yeah? Really, […]
Tags: Communication · Management · Writing
The Core Problem of Gun Control Legislation
February 21st, 2013 · No Comments
by Dwayne Phillips People on differing sides of the gun control issue are separated by knowledge. Without education, the sides will probably never come together. Gun control legislation is a hot topic in America today. It is almost impossible to have a rational discussion of the issue. The core problem is: knowledge This comes about […]
Tags: Communication · Culture
No Thank You vice the Red X
February 14th, 2013 · No Comments
by Dwayne Phillips How clever – pop up windows have replaced the red x with “no thank you.” I’ve noticed this the last week or so. Those annoying pop up windows – instead of clicking on the red X in the upper right corner, they have a “no thank you” box at the bottom of […]
Tags: Communication
The Engineer and the Scientist
January 17th, 2013 · No Comments
by Dwayne Phillips One of my sons is an engineer. Another son is a scientist. Engineer: We’ll do this. Scientist: That’s not how it really works. Engineer: We’ll make it work.
Tags: Communication · Culture
Percent Change – A Review Tutorial
January 7th, 2013 · No Comments
by Dwayne Phillips This may be a waste of time, but I review how to calculate the percent change. I feel silly about this post. I am going to show how to calculate the percent change in numbers. I learned this when I was 12 or 10 or something in school math. A look at […]
Tags: Communication · Education · Government · Money
A Simple Writing Formula
December 24th, 2012 · No Comments
by Dwayne Phillips When writing to convey information, I use a formula that is easy for me to remember and works for me. The formula is: what, so what, now what. Someone gave me this formula in a meeting years ago. The meeting had nothing to do with writing, but had something to do with […]
Tags: Communication · Writing
Precise, Concrete, and Specific
December 13th, 2012 · No Comments
by Dwayne Phillips Those three nouns in the post title continue to come to mind lo these many years since freshman English Composition. It was the summer of 1976 – yes, the Bicentennial summer. I was one month out of high school and taking freshman English composition. Dr. Gray taught the class. Two things stand […]
Tags: Communication · Education · Writing
Flip Flopping to Extremes
November 29th, 2012 · No Comments
by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]
Tags: Communication · Culture · General Systems Thinking · Observation · People