by Dwayne Phillips Don’t look to the provider’s user manual; look to the rest of us. I don’t know why it has taken me so long to write about this topic. Almost everyone already knows this, but for the record… I ran into this situation again this week. I was learning how to use a […]
Entries Tagged as 'Consulting'
Us as the User Guide
February 16th, 2015 · No Comments
Tags: Communication · Consulting · Education · Ideas · Internet · Knowledge · Learning
Tell Them it is Normal
January 29th, 2015 · No Comments
by Dwayne Phillips Life is full of challenges and frustrations. Some of these are normal. When encountering normal with a person who has not encountered it before, explain to them that it is normal. I once tutored a young man through a frustrating process at work. In the middle of the pull-out-your-hair and smash-your-head-through-the-wall day, […]
Tags: Communication · Consulting · Education · Expectations · Learning
Communicating
December 15th, 2014 · No Comments
by Dwayne Phillips Communicating can be reduced to one simple question. Answering that question is the pursuit that inspires me. I have an idea in my head; I have a feeling in my heart. Here is the crux of communication: How can I affect the other person? I love to try to answer that question. […]
Tags: Communication · Consulting · Writing
Job Interviews and Consulting Sessions
October 16th, 2014 · No Comments
by Dwayne Phillips Take care in a job interview as you may find yourself giving work to someone who will not hire you. A few months back I tried to get a job with a publisher as an editor. First, I had to take an “editing test.” They sent me a ten-page piece of writing […]
Tags: Consulting · Employment