Working Up

by Dwayne Phillips I have never be part of a group that stated the title and time showed that their words were true. I have facilitated groups of people who were trying to issue a policy or a statement on some matter. Often, the first meeting of the group in my presence begins without someone […]

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by Dwayne Phillips Every now and then we remember that we can allow a person to help another person and that we have the technology to enable that. Be My Eyes is a combined application and service that helps sight-impaired people see things clearly. The impaired person points their smartphone at a thing and is […]

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by Dwayne Phillips Don’t look to the provider’s user manual; look to the rest of us. I don’t know why it has taken me so long to write about this topic. Almost everyone already knows this, but for the record… I ran into this situation again this week. I was learning how to use a […]

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by Dwayne Phillips Life is full of challenges and frustrations. Some of these are normal. When encountering normal with a person who has not encountered it before, explain to them that it is normal. I once tutored a young man through a frustrating process at work. In the middle of the pull-out-your-hair and smash-your-head-through-the-wall day, […]

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by Dwayne Phillips Communicating can be reduced to one simple question. Answering that question is the pursuit that inspires me. I have an idea in my head; I have a feeling in my heart. Here is the crux of communication: How can I affect the other person? I love to try to answer that question. […]

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by Dwayne Phillips Take care in a job interview as you may find yourself giving work to someone who will not hire you. A few months back I tried to get a job with a publisher as an editor. First, I had to take an “editing test.” They sent me a ten-page piece of writing […]

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