Working Up

by Dwayne Phillips Contrary to the Lake Wobegon Effect, the average fill-in-the-blank-noun-for-a-person is average. Something I recently realized: The average fill-in-the-blank-noun-for-a-person is average. Here are some examples: The average doctor is average The average teacher is average The average writer is average The average engineer is average and so on. This all contradicts the Lake […]

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by Dwayne Phillips Some people are undependable. Most of the time, I can choose to work with them or not. My choice can tell me much about myself. I know people who fit the title of this post. If they tell me they will be someplace at nine o’clock, I am almost certain they will […]

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by Dwayne Phillips Some people don’t know what they want until they see it. This can be agonizing for those of us who decide what we want and then do it. There is a way for the two of us to work together. The conversation usually proceeds like this: Me: You tell me what you […]

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by Dwayne Phillips To provide a system for users, we need to know the users. How can we know the users without being a user and forgetting about the providers? I once worked a couple of years in an American Embassy in Africa. A constant concern at the U.S. Department of State was that its […]

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by Dwayne Phillips Organizations tend to highlight their differences. The differences set them apart in the marketplace. Concentrating on the differences also can dim thinking. Perhaps it is good enough to merely be good enough. In my experience, organizations tend to highlight what makes them different from all other organizations. They concentrate on the differences. […]

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