by Dwayne Phillips Excuses are great. As long as I have plenty of excuses, I don’t have to take responsibility for my life. I have plenty of excuses why my life isn’t the way it is supposed to be. I have plenty of excuses why my job isn’t what it is supposed to be. Please […]
Entries Tagged as 'Failure'
Please Don’t Take Away My Excuses – part 2 I’ll Have to be Responsible
March 9th, 2017 · No Comments
Tags: Excuses · Expectations · Failure
Excellent Maintenance or No Maintenance Required
February 20th, 2017 · No Comments
by Dwayne Phillips Excellent maintenance sometimes indicates a faulty product or service. Sometimes, no maintenance indicates a superior product or service. I first encountered this over 20 years ago. We had purchased similar products from two companies, let’s call them Smith Inc. and Jones Inc. for now. The conversation went something like… “What happens when […]
Tags: Analysis · Customer · Failure
They Want You to Fail
September 22nd, 2016 · No Comments
by Dwayne Phillips Sometimes people give you a task they know you will fail. That is because they want you to fail. Sometimes we are all dysfunctional. In government and business and everything else, sometimes, some persons give tasks to other persons while wanting them to fail. The giver of the impossible task puts the […]
Tags: Communication · Customer · Failure · Fear