Working Up

by Dwayne Phillips Meta understanding is understanding about understanding. This is rarely practiced. That lack of practice is perilous. I once worked with a man who had a high school diploma and nothing else as far as formal education. Still, this person rose in the ranks of government service to the level of Senior Executive […]

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by Dwayne Phillips We predict the future poorly. We know we do. What we don’t seem to realize is how often we predict the future. We predict the future poorly. Very poorly. Very, very poorly. Which among us predicted ChatGPT would arrive? And then become that fastest adopted system ever? I am waiting. Okay, I […]

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by Dwayne Phillips New problem? Need a new solution. First, try the simplest thing. It happened again at work the other day. We have a new problem (new day, new problem). We need a new solution. What will we do? Hmmm, there are so many options. Each option with its good things and bad things […]

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by Dwayne Phillips Someone is paid to lead the people and manage the work. They are paid to answer, “Yes, but how are they going to do that?” Work can be difficult to accomplish at times. And there are times when you say, “This isn’t good enough. It must be better.” A well-meaning person replies, […]

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by Dwayne Phillips Some of the worst mistakes I make are my mistakes about my mistakes and the corrections of my mistakes. Confused? Most of us are. We all make mistakes. Sorry to write that, but it is true. Then we make meta mistakes. These are mistakes about our mistakes and the corrections of our […]

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by Dwayne Phillips Today’s practice of delivering software and systems emphasizes continuous delivery. Today’s practice, however, fails at this. Technology is not the problem. CI/CD is continuous integration and continuous delivery (or deployment). Work everyday. As each little increment of capability is finished, deliver it. Perhaps we deliver every day and perhaps several times every […]

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by Dwayne Phillips A recent major survey shows that managers and the managed disagree on what work is and isn’t. Microsoft recently surveyed 20,000 persons across 11 countries about work. The result: 87% of the managed felt they worked as, or more, efficiently from home 80% of managers felt that at-home workers weren’t working Here […]

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by Dwayne Phillips Pandemic, hybrid, remote—it is still about people. “Nobody quits companies. They quit managers.”—Satya Nadella, CEO Microsoft How do you manage distributed or remote teams? Same way you manage in any situation. (1) You don’t manage people. You manage work. You lead people. (2) You lead people who are remote the same way […]

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by Dwayne Phillips Folks long for the good old days. That includes rich and famous CEOs. Tim Cook is ready for Apple’s workforce to return to the office building. Many in Apple’s workforce don’t want to return to the office building. Tim Cook is ready for Apple’s workforce to return to the office building. Did […]

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by Dwayne Phillips We sometimes are surprised at what some persons will do. We shouldn’t be. A recent story reminds us of an oft-repeated story: people will do that. Yes, even that. The recent story is about how some persons working at Facebook used their inside administrative privileges to “spy” on other persons. There were […]

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