Working Up

by Dwayne Phillips It can be most helpful to many if you would write what you do to accomplish your job. How do you do your job? Can you answer that question? Most people I have met cannot. I find that quite frustrating. Part of my job is to describe to possible customers how my […]

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by Dwayne Phillips Over the weekend, I passed the test for CompTIA Security+ certification. It was probably the worst test I have taken since my junior year of college (back when we scratched answers on cave walls with colored rocks). Anyways, I memorized a bunch of stuff and passed a test. Perhaps this will come […]

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by Dwayne Phillips I find a long-lost cartoon. It is wonderful. Shown below is a cartoon that I saw pinned to the wall in the mid-1980s while I was in grad school (yes, I am that old). The thought of the cartoon has stayed with since. We don’t know what will happen with an idea […]

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by Dwayne Phillips I earn a ITIL Foundation-level certification. For the past six or eight years I have heard of ITIL  certification. I didn’t pay much attention to it as I wasn’t an Enterprise IT person and did see a way that I could qualify for it. A recent look at it changed my mind. […]

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by Dwayne Phillips Recent experience with Pluto shows us once again that all the expert ideas about remote things are usually wrong. Sensing something from a distance, a.k.a., remote sensing is difficult. I’ve written about this before. Everyone seems to know this, but that doesn’t stop people from acting as if they are exceptional. I […]

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by Dwayne Phillips Many of my big, but slow-to-learn, learnings in life occurred because I didn’t think adults would act like that. It was the early 1980s. A senior manager said, “Whats his name works for another-government-agency. Everyone who works for that-government-agency is stupid. Therefore, whats his name is stupid.” I couldn’t believe that an […]

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by Dwayne Phillips Don’t look to the provider’s user manual; look to the rest of us. I don’t know why it has taken me so long to write about this topic. Almost everyone already knows this, but for the record… I ran into this situation again this week. I was learning how to use a […]

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by Dwayne Phillips Life is full of challenges and frustrations. Some of these are normal. When encountering normal with a person who has not encountered it before, explain to them that it is normal. I once tutored a young man through a frustrating process at work. In the middle of the pull-out-your-hair and smash-your-head-through-the-wall day, […]

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by Dwayne Phillips Online education may one day make it, but for now, we have excellent online learning. You must, however, prove you learned something. Enter the portfolio. A parchment is another name for a diploma. We get a diploma from some education organization that says we spent time and money at that organization. Everyone […]

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by Dwayne Phillips One thing teachers today have to realize is that the learners can read it all at home at their leisure. The title of this post will haunt educators of all types. It has haunted college professors for decades. They can read it at home So why “lecture?” I remember the TV show […]

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