Working Up

by Dwayne Phillips Once a meeting ends, the after meeting begins and the real work is done. Can we do this better? I’ve seen it a thousand times—literally a thousand times. I’ve attended that many meetings. The meeting has its agenda and participants. The meeting is conducted. We are finished. People stay in the room […]

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by Dwayne Phillips One basic way to think through to the end is to ask the next question. “And then what happens,” a four-year-old child’s question that is asked repeatedly. Yes, some four-year-old children have endless curiosity. That is wonderful. That is learning. Let it flourish. Adults? Sometimes we just want the meeting to end […]

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by Dwayne Phillips The infamous question in the title might as well be, “What can we do to kill this good idea?” We found something that works well for. We have used it several times. We intend to keep using it. Then someone asks the deadly question, “Will it scale?” They want to know when […]

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by Dwayne Phillips Learning is a good thing. There are things I can do to prevent learning. Those are not so good. I don’t know it all. I do know how to learn. I do know how to recognize that I am clueless and I need to learn. Pride in knowing it all keeps me […]

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by Dwayne Phillips Facilitated learning sessions offer big benefits. They are not as easy to arrange, but are much better than other methods. There are various ways to conduct classes and learning. The usual method is to have one teacher and nine students. The teacher talks, the students listen (we hope), and the students learn […]

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by Dwayne Phillips There is the meta-plan or the plan about the plan. There is the meta-rehearsal or the rehearsal for the rehearsal. There are many other meta-this-and-that. They are quite useful. My wife and I have been married since 1983 (40 years as of the writing of this post). I recall our wedding rehearsal. […]

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by Dwayne Phillips People have their own experiences. Assuming their experience denies them as a person. Try to avoid such. Each person has their own experience with something. It is often the case that several people have similar experiences. That gives me the luxury of describing some “average” experience and continuing to satisfy the “average” […]

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By Dwayne Phillips Despite what I have noticed the past couple of years, declaring, “I’m just learning” does not allow us to do whatever we want. Earlier this year, I wrote about using Emergency Flashers to gain allowance to do whatever I want (not). I’ve noticed something similar with stickers on cars that say something […]

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by Dwayne Phillips Accepting poor performance and low-quality products sets a precedent. The longer this lasts, the more difficult it is to change the situation. Comedian Don Knotts had this routine playing Barney Fife on the Andy Griffith Show. “Nip it in the bud,” was the punchline that was punched over and over. I still […]

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by Dwayne Phillips If we work a little, learn a little, and repeat, we can do some pretty impressive things. We don’t, however, like to do this “little” thing. Let’s work a little, talk about what we did, learn a little, and try again. That reduces the misunderstandings. That keeps us from wasting resources by […]

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