Working Up

by Dwayne Phillips Doing something that goes beyond what is required often leads to discovery, and discovery may be a wonderful unintended result. Many years ago (in the last century), I was involved in an upgrade to an existing system. There were new requirements that required new capabilities. Some of the computing hardware was to […]

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by Dwayne Phillips Caution to the unemployed: beware of “just do this test” before we interview you. There are plenty of fake jobs out there that use one con or another to obtain free work. This recent article is about fake jobs. Con artists on the Internet are tricking people into believing they have been […]

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By Dwayne Phillips Sometimes we need to remind ourselves what it is that computers can and cannot do. Computers are taking over the world. Well, maybe not. Let’s recall what a computer can do. A computer can tell if a light bulb is on or off. That’s about it folks. Nothing more. Everything else is […]

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by Dwayne Phillips That job is a “meat grinder.” It has chewed up several people. Stay away. Or do we simply need to reframe the situation? While writing this, I have spent much of the past week(s) looking at the help wanted ads and talking to several companies about their job openings. Several of the […]

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by Dwayne Phillips We don’t need an expert in this or that to build better systems. We need a desire to learn and a desire to please. We don’t need a User Experience (UX) person on the team. We don’t need a Customer Experience (CX) expert on the team. We don’t need an XX (fill-in-the-blank […]

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by Dwayne Phillips Unfortunate events provide yet another great reason to use a clipboard and a pencil. My records indicate that this is the fourth blog post I have written about the clipboard and the pencil. The gist is that these old, simple tools are still quite valuable. Hence, we might reconsider a few other […]

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by Dwayne Phillips Data entry, one of the lower-paid professions, is prone to errors, and some can be fatal. During the aftermath of the recent Hurricane Ida, a person close to me needed an essential service. By “essential” I mean if the service did not arrive, someone would die. I repeatedly called the service provider. […]

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by Dwayne Phillips I find it unfortunate, but no-cost learning doesn’t exist. I guess this goes back to the concept of if it is worth something, it is worth something. No-cost learning? Boy, I sure do want that! Free online courses have a price tag of $0. They do, however, require time, energy, and other […]

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by Dwayne Phillips The skill we should be teaching and learning and using more than any other today is question asking. We live in a world where all the questions have answers. We just have to find the answers. We have the facts, the data, the everything online in front of us. It is there. […]

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by Dwayne Phillips There are many good reasons for starting small. One is that it allows room for growth, and growth brings with it optimism, hope, and other good tidings. Start small. There are good reasons to start small. If I do it all wrong, I have only invested small resources like time, money, equipment, […]

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