by Dwayne Phillips People make mistakes. Some mistakes lead to a complete collapse of groups of people. When large, well connected groups fail, others suffer. This happens in national and international economies. It also happens on projects involving only a few persons. There are things that project managers can do to contain the damage from […]
Entries Tagged as 'Management'
The Weak and Powerful
May 17th, 2010 · No Comments
Tags: Learning · Management
The Easiest Thing to Do
February 25th, 2010 · No Comments
by Dwayne Phillips When faced with a situation on a system-building project, we can find an approach that will work. We can also find many other approaches. Do we choose the better approach or one we personally like? Several years ago, a professional soccer player spent a few afternoons helping to coach one of my […]
Tags: Culture · Employment · Management · Process
Parking Spaces and Process
February 22nd, 2010 · No Comments
by Dwayne Phillips We use process on projects. Aargh, process can be irritating and it can be precious. We are still snowed in here in the Northern Virginia suburbs of Washington D.C. The main roads are clear now, but six to eight inches of snow remain in my yard. Most of us here are sick […]
Tags: Judgment · Management · Process
“Just” Another Reframe
February 15th, 2010 · No Comments
by Dwayne Phillips Building systems, managing efforts, raising kids – these and many other worthwhile endeavors can be difficult. I see no good in attempting to make those things sounds easier than they are. The reframe discussed here changes the description of tasks to be attempted. We will just… I don’t know how many times […]
Tags: Communication · Management · Reframe · Writing
Right Problem, Wrong Method, or was It the Other Way Around?
January 28th, 2010 · No Comments
by Dwayne Phillips There are problems and there are methods of solving them. Given these two items, there are four cases that can define projects. Let’s consider the cases and how to avoid the more painful ones. In some of my books I have written about projects that went astray, i.e. they were disasters with […]
Tags: General Systems Thinking · Management · Problems
Estimating Budgets: Excel and the Slide Rule
January 21st, 2010 · No Comments
by Dwayne Phillips Estimating budgets months and years into the future is difficult. I have yet to meet anyone who does it well enough to risk large amounts of anything valuable. The Excel spreadsheet calculates well enough, but it can provide a false sense of precision. Instead, I use a slide rule. The difficulty of […]
Tags: Communication · Estimation · Management · Technology
Change the Future with “Unless”
January 4th, 2010 · No Comments
by Dwayne Phillips It is possible to predict the future on projects. It is also possible to change the future on projects. Knowing this second property and how to state it can make a big difference to project stakeholders. It is possible to predict the future. Given a system-building project that has been planned properly, […]
Tags: Change · Communication · Estimation · Management
People are Watching
December 10th, 2009 · No Comments
by Dwayne Phillips If you are a leader or manager, the people who work with and for you are watching and listening. Bob Sutton recently had a blog post with the theme being, leaders get the behavior they model and tolerate Most leaders and managers understand this little concept. Most manageres even agree with this […]
Tags: Management · Observation · People
Going Native
November 18th, 2009 · No Comments
by Dwayne Phillips To provide a system for users, we need to know the users. How can we know the users without being a user and forgetting about the providers? I once worked a couple of years in an American Embassy in Africa. A constant concern at the U.S. Department of State was that its […]
Tags: Adapting · Culture · Differences · Government · Management
Next?
September 17th, 2009 · No Comments
by Dwayne Phillips Analysis paralysis is where I sit and think a long time about what I should do. I recommend against such. Instead, experience has taught my that in most cases the best thing to do is one thing, and then the next, and then the next. This has happened to me about a […]
Tags: Judgment · Management · Process