Working Up

by Dwayne Phillips We don’t want to be slow. Stop all slow processes; be quick. There are, however, slowing processes—things that cause pause for thinking. And thinking is almost always a good thing. “This is slow. This is too slow. Let’s stop doing this,” said a frustrated person who has a good idea (or in […]

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by Dwayne Phillips Managers want to hear the summary. The details are delegated. It is unfortunate that the summary rarely agrees with the details. “Summarize it for me. Give me three choices. I delegate.”—managers everywhere all the time. Simple statement from the managers. They have manager tasks to do. They delegate work to others. The […]

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by Dwayne Phillips Special projects fail because they aren’t that special. We pretend or wish them to be so we can forego proven techniques and hard-learned lessons. We know why fill-in-the-blank projects fail. Let’s fill in the blank: Artificial Intelligence Machine Learning big data data lake non-profit whatever Of course these projects are different from […]

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by Dwayne Phillips Regardless of position or circumstance, some people do things while others don’t. This appears to be one of those parts of human nature that have puzzled me for years. Given a situation, some persons will talk, think, talk, ignore, and employ just about every verb there is except for the forms of […]

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by Dwayne Phillips We usually understand one another better when we speak in simple, real-life terms—also know as plain English (for us English speakers). Please speak in plain English. Instead of: What are the Key Performance Indicators in your organization this reporting period? Try this: What keeps you awake at night? Instead of: Red, Green, […]

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by Dwayne Phillips Have a direction? What did we lose in choosing it? Sorry, we traded something for something else. We lost something. I am never supposed to write “never” and “always.” And there is always an exception to all rules. Hence, the title of this post. I have yet to find a perfect solution […]

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by Dwayne Phillips We are almost always uncertain. That is why we should plan key decision points. “We knew what were were doing, right?” asked one of the decision makers after everything collapsed. “Well, it sounded good when we started,” replied another one of the decision makers after everything collapsed. No, sorry, we didn’t know […]

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by Dwayne Phillips Some persons know what they want, but they don’t have the resources to tell me. Perhaps they don’t know what they want. Perhaps they have many other reasons for passing me to another person. Perhaps I should just stay away. Do you want to know what I want? Talk to Mr. ABC. […]

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by Dwayne Phillips After the pandemic, some of us will return to the office building on some days. When? Why? Let’s think a bit. The pandemic is over, I guess. It is time to commute to the office and work there. Right? Well, maybe. There are several activities for which online telecommuting doesn’t fit. This […]

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by Dwayne Phillips Earned Value management can be explained at great length (it has). Let’s try two sentences. Some people live by earned value project management. Some people, well, not so much. There are many books and chapters written on the topic (I am one guilty author). Let’s cut it down a bit. If it […]

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