Working Up

by Dwayne Phillips To work with other persons, establish trust. One technique is to go to their place and show a genuine interest in them as a person. Someone asked me recently about how I would influence other people in an inter-department project. My reply was: establish trust Of course, the next question was, “How?” […]

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by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]

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by Dwayne Phillips More often I find myself needing help from a person who is good at figuring out stuff. A PeGAFOS. I have simple needs at work. I need a person good at figuring out stuff. Someone who can consider a puzzling situation and figure out how to work our way out of the […]

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by Dwayne Phillips In the hall, in the dark corners that cannot be seen by humans, lurks a monster. We, or us, know the monster. It goes by the name “they” or “them.” I suppose this post goes under the category of “something that happens almost daily when ‘we’ talk about our problems.” Someone is […]

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by Dwayne Phillips Try as we might, we often jump to a conclusion while bypassing the rather boring gathering of facts. Results are predictable and predicted. “Jump to conclusions” is an old cliche. Let’s try to put a little more thought into this topic. Consider the Satir Interaction Model from the late family therapist Virginia […]

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by Dwayne Phillips I observe that some people will transfer the power over their lives to people whom they disdain. I find this odd, but I find it often. Some people will give other people power over their lives. The conversation goes something like this: Person A: “That person is ruining my life!” Me: “How […]

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by Dwayne Phillips I find there are three characteristics I want to see in the people who work with me. There are three things I want to see in the people who work with me: They know what they are doing They have the self-discipline to do it They have the courage to tell the […]

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by Dwayne Phillips Several years ago I was working with a troubled project. We had a few days to plan and learn. Here are 14 lessons I learned. Several years ago,  I spent three full days with a group of people trying to plan their way on a project that was failing. They were doing […]

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by Dwayne Phillips I learn how to raise someone else’s power by losing some of my own. I once received a call in my office from a gentleman named Brian. Brian worked for a company up the road half an hour away. There was something weighing heavy on Brian’s mind. He didn’t sound like himself […]

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by Dwayne Phillips Longevity almost always wins over positions of authority. A conversation: Person A: You must do what I say because I am a VP or deputy under assistant director of something or other. Person B: Really? Person A: Yes. Person B: Let’s see, I have 15 years to retirement and the average above […]

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