by Dwayne Phillips I point back to a classic but little-known work on instructing people how to do something. Way back in time in the mid-1980s (yes, I am that old), I stumbled onto a book written by Edmond H. Weiss titled How to Write a Usable User Manual. I thought it was a basic […]
Entries Tagged as 'Teaching'
How to Instruct People How to do Something
April 10th, 2014 · No Comments
Tags: Communication · Design · Teaching · Writing
HealthCare.Gov – An Excellent and Terrible Teaching Example
November 14th, 2013 · No Comments
by Dwayne Phillips Take care when choosing an example for teaching. Often what seem to be great examples are terrible in that people concentrate on the unintended. I have taken a lot of courses related to project management. I have taught a few. I have read a lot of books on project management, and, as […]
Tags: Communication · Education · General Systems Thinking · Learning · Teaching