Working Up

by Dwayne Phillips Non-fiction books should be useful and recommendable. It is easy to lose sight of these qualities. A book by Rob Fitzpatrick is full of these qualities. I recently finished reading a book of simple fundamentals for writing non-fiction. “Write Useful Books. A modern approach to designing and refining recommendable nonfiction,” Rob Fitzpatrick, […]

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by Dwayne Phillips When building systems, reduce the amount of intricate typing required by users. Sometimes we forget this and require too much hand jamming. I ran across the phrase “hand jamming” recently at work. I hadn’t heard that in years. I was happy to hear that some people still knew it and knew what […]

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by Dwayne Phillips This is yet another fundamental to providing systems that delight users. Have we validated that we verified before vacation? Or is it the other way around? There was a time when verification and validation were so commonly used that we called it “V&V.” Then we wanted independent persons to perform V&V so […]

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by Dwayne Phillips When building and maintaining a system, the fundamental question is, “Whom am I trying to please?” This post offers a different answer. User, Customer, Manager, Boss? What do I call the person I am trying to please when building or maintaining a system? Whom am I trying to please? Here is a […]

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