Working Up

by Dwayne Phillips One of the better things to do in a thinking meeting is to find things you don’t want to do. “That’s not it!” is one of the better things you can hear at a thinking meeting. For example, a few years or decades ago—I lose track—I was standing at the white board […]

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by Dwayne Phillips “I don’t know” and “I don’t want to say” are close cousins. They also carry much information if we are willing to listen. “I don’t know.” “I can’t say.” “I don’t want to say anything now as I may be divulging too much or incorrect information.” Would you please tell me something? […]

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by Dwayne Phillips We (or at least I) need a word for those little things that give us (me) headaches. The waiter at the restaurant walked by. He had a band-aid on his thumb. “Yeah,” he acknowledged. “I just cut or burned for scraped or something my thumb and put a band-aid on it.” The […]

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by Dwayne Phillips If we can’t provide a simple representation of a system, perhaps we have a mess and not a system. A: Can you draw me a picture of this? Something that shows how all the parts fit together? B: Uh, well, no. No one has ever asked for such. A: Well, I’m new […]

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