Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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Simple Tools, Strong Emotions

September 8th, 2025 · No Comments

by Dwayne Phillips

Sometimes the best pieces of writing are still from simple tools and strong emotions.

I recently read yet another post from a writer about how in the world you can write while you are traveling or on vacation or something or other that perplexes those who attempt to write.

Ten years ago I was on an overnight flight from one place to another. The places don’t matter; I was stuck in an airplane seat for eight hours. I had my laptop computer, but the seating was too cramped to open the lid and type words.

I had a pencil and one of those $1 composition notebooks.

And I was angry about something.

Simple tools; strong emotions.

I wrote for hours. I filled 20 pages with words. I still pull out that old notebook and look at the words of that trip. They are some of the best writing I have done in the last 20 years. I won’t share what I wrote.

The science fiction writer Ray Bradbury advised writing about things that scared you—things that brought strong emotions. I think Bradbury, maybe it was another famous science fiction writer of the 20th century, would rent a typewriter in a library to write. Yes kids, people used to rent mechanical typewriters.

Simple tools and strong emotions. Write.

Not a writer but a painter or an engineer or a chef?

Same advice.

→ No CommentsTags: Authentic · Communication · Notebook · Remote Work · Work · Writing

Deskilling or I Forgot What I Was Doing

September 4th, 2025 · No Comments

by Dwayne Phillips

It seems that when we stop doing something, we forget how to do it, sort of.

I recently read reports of AI causing “deskilling.” (pronounced de-skilling, not des-killing)

It seems that some folks were using AI tools to do something they used to do all the time. After a few months, one of those senior-level decision makers decided to take away the AI tools. The folks struggled to do what they had done earlier. They had de-skilled. I guess that is a nice way of saying they forgot what they were doing. The forgetting, of course, was temporary. They remembered what they knew and went on with the work.

There is a way to put a piece of paper into a typewriter so that it is straight. I used to know how to do that. I don’t any longer. I guess with some practice I could re-learn or re-skill that. There is a way to put tractor feed paper into a tractor feed printer so that it is straight. Same thing with that skill. I was de-skilled.

Then again, as I have noted in some other blog post somewhere at some time, these tools can teach us things that we didn’t realize we knew. Did you notice such and such? Yes, that is how this tool works.

Funny how the mind works. Practice something and it becomes something we do without thinking. The headlights on my car turn themselves on and off. I can’t remember how to do that. No great loss. Now, that typewriter thing had something to do with moving that roller thing so the paper could slide around loosely or something.

→ No CommentsTags: Artificial Intelligence · Knowledge · Learning · Remember · Tools

The Woz Is Now 75

September 1st, 2025 · No Comments

by Dwayne Phillips

The makers of the first generation of the home computer are passing.

I saw recently that Steve Wozniak is now 75 years old. I clearly recall the first time I saw an Apple computer. It was early in 1980. I was still a senior engineering student at LSU. I was in one of those offbeat stores that were on the fringe of the campus. I had taken a bunch of computer programming courses, but never held more than a programmable calculator in my hand.

The Apple computer was not famous at the time. That came later with VisiCalc and a real reason for owning a home computer—do something useful.

Here was a computer. You could own your own computer. You could write programs on your own computer. And who would want to do that?

Anyways, Woz and Jobs helped invent the home computer. They didn’t do the background work that made that possible. HP, Intel, Atari, et al. already existed and were already making the parts that were needed for a home computer.

Jobs died a few years back. Woz appears to be in good health, but he is 75 years old. Gosh. That generation is nearing the time when they will pass. Makes me feel old. Then again, lots of things make me feel old.

→ No CommentsTags: Apple · Computing · History · Technology

Hat Etiquette

August 28th, 2025 · No Comments

by Dwayne Phillips

Yet another rant by an old man about something we used to do.

etiquette: noun, the customary code of polite behavior in society or among members of a particular profession or group.

Hat etiquette. See above.

I am old. I still have scars from my parents and grandparents and school teachers. Take you hat off, now.

I guess there is something wrong with me to expect a male to remove their hat when indoors, especially while eating a meal. I suppose I am too old for some of these expectations.

Is etiquette completely gone? Might as well be, it is too hard to spell. Is etiquette something cultures of supposedly superior folks push onto supposedly inferior folks? Perhaps. This is all too much to cogitate this early in the morning.

For the time being, sir, be a gentleman and remove you hat indoors.

→ No CommentsTags: Agreement · Appearances · Culture · Excuses · Expectations

Bunny Rabbits on Trampolines: That’s Entertainment!

August 25th, 2025 · No Comments

by Dwayne Phillips

One again, our world plunges into debate about … bunny rabbits on trampolines.

Are those bunny rabbits bouncing on a trampoline real? Oh no, they aren’t. AI generated that video. Who is the dastardly person who perpetrated that hoax on us all? We need to find a villain and do what it is we do to villains these days.

It wasn’t real. It was funny and entertainment. That’s entertainment folks. Stuff that isn’t real, but makes us watch a little longer than we should because we laugh when we look at it. Bugs Bunny wasn’t real, but we watched and laughed. Same with the Roadrunner and Wiley Coyote and the list goes on and on.

Yeah, but… Of course there is a “but” this time. The computer created something so real we thought it was real. We could tell Bugs Bunny wasn’t real. We couldn’t tell the bunnies on the trampoline wasn’t real. Well, some of us could tell it wasn’t real when we looked close enough, but that’s not fair.

Milli Vanilli won a Grammy Award in 1990. Then we learned it wasn’t real. We were mad because someone entertained us with something that wasn’t real. We were fooled. We felt foolish. We were mad.

Entertainment is mostly stuff that isn’t real. We suspend belief for a moment or two. We are entertained. Come on folks, it’s just bunny rabbits on a trampoline. Surely there are issues more important to discuss.

→ No CommentsTags: Artificial Intelligence · Culture · Fun · Music · Video

The Exception

August 21st, 2025 · No Comments

by Dwayne Phillips

We do everything according to our documented documents—except when we don’t.

Mr. Zuckerburg at Meta has created a superintelligence group to do something wonderful in AI. He is using the tried-and-true documented management practice of the skunk works. The skunk works is a special place where you put some really smart folks and tell them to do something wonderful, something that is not possible back at the factory where everyone follows the rules. Break the rules; break the mold, and do something wonderful.

We do everything there according to the tried-and-true. We’ve been mistaken many times in the past. We went to the trouble to record those mistakes and learn from them. We have rules and guides and procedures and all those things work for us—until they stop working for us.

One day, we wake up and our smartest folks are frustrated with all these lessons learned. “Okay,” they groan, “we won’t do stupid things. We won’t do the stupid things that the average folks did last year. We aren’t average. Trust us on this one.”

Then these smartest folks need a new gadget today so they can do something wonderful. “Hold on there,” replies someone in the chain of someones who buy new gadgets. “It’ll take a few days to get the right signatures of approval and then the bids from at least three suppliers and then…”

Then these smartest folks just give up and go to another company that doesn’t have any rules or lessons learned.

So Kelly Johnson at Lockheed created a skunk works to build airplanes that couldn’t be built. So Steve Jobs created a skunk works to build the Mac computer. So Mr. Zuckerburg created a skunk works to build superintelligence. So… the list goes on and on. Some of the famous skunk works created famous things. The great majority of skunk works didn’t invent sliced bread or something as wonderful as sliced bread. They tried, failed, and lapsed into oblivion.

We do everything according to plan, according to lessons learned, according to documents until we don’t. We hit the wall of invention and re-invent the exception to the rule. We try. Sometimes the exception works.

Let’s remember, however, that the exception is the exception. Excellence is an exception. Don’t expect wonderful from the exception. The lessons learned were learned by smart folks who worked hard. Sigh. No one said this would be easy.

→ No CommentsTags: Competence · Experiment · Expertise · Learning · Management · Problems · Process

Reading the Fine Print

August 18th, 2025 · No Comments

by Dwayne Phillips

We have to read the fine print to understand our agreements. Why, however, is there fine print?

I was reading through a contract document recently. I missed several things, just a couple of words buried in a 100-page document. I guess we call those things “the fine print.” Gotta’ read the fine print.

And then again, I have to ask, why is there fine print? If something is important, why is it buried deep in a document in a sentence in a paragraph where the important detail is not the subject?

Well, ya’ just have to be careful. Ya’ just have to read slower and pay attention. Gotcha’!

And then again, I have to ask about that. State general principles. State that not every clause on every line will be specified specifically. The general principles will apply. General principles like, “We will do the best we can. We aren’t perfect. We will make mistakes. Please work with us. We will assume the same about you and will work with you.”

I guess those types of general principles won’t hold up in court or something. We can do better than burying things in the fine print. Let’s do better.

→ No CommentsTags: Agreement · Clarity · Concepts · Reading · Respect · Writing

Eye Contact or “Hey, I’m Over Here”

August 14th, 2025 · No Comments

by Dwayne Phillips

Another fundamental in speak to people seems to have been lost.

I recently had the misfortune of sitting in a conference room for a period of time that was greater than three hours and somewhat less than an infinity of pain. I, and another couple dozen colleagues, was facing a giant screen to read important words in a PowerPoint. The speaker, the person educating us, was standing behind us and talking to the backs of our heads.

Some people, me, don’t hear well any more, so it helps to see the face and moving lips of a person speaking to us (me). Sigh. Forget it. Just read the words on the screen and tune out the voice of that person talking to he back of my head.

There is a fundamental of communication called “eye contact.” I don’t know if anyone else remembers that. I realize that different cultures assign different meanings to eye contact, but here in our American culture eye contact is important. Well, it used to be important. All these ZoomerTeams meetings where the eyes are not looking at the camera and hence no eye contact has perhaps changed that culture.

And this was always part of being polite and respectful. Two really old concepts.

Anyways, speaking to the back of heads definitely prevents eye contact. Well, another rant from an old man. Perhaps it is time to re-calibrate things I have learned and move on.

→ No CommentsTags: Authentic · Clarity · Communication · Culture · Respect

“Rising Junior:” Yet Another Headache

August 11th, 2025 · No Comments

by Dwayne Phillips

Common usage is incorrect, but, hey, what’s the problem? Yet another headache.

My grandson is a “rising junior.” That means, and everyone in America understands this but me, that he is between his sophomore and junior years of high school. (And he’s 6’3″ tall which puts him far above me, but I digress.)

This is wrong. “Junior” is the noun indicating he is a junior now. “Rising” is the adjective meaning that he, as a junior, is rising to something let rising in the morning and falling out of bed.

But then again, as an AI chattering bot instructs me, “While your grammatical analysis is sound, ‘rising junior’ is an established idiom in the context of American education. It’s a commonly accepted and understood term to describe students in that specific transitional period. So, while it might not be perfectly logical in a purely literal sense, it’s highly functional and ubiquitous in its particular domain.” This is an “anticipatory labeling.”

By gad. The illiterates win again. I get another headache. Where is the aspirin?

→ No CommentsTags: Culture · Education · Knowledge · Language · Meaning · Reading · Writing

The Ukraine/Israel Drone Attacks

August 7th, 2025 · No Comments

by Dwayne Phillips

Short-range drone attacks using low-cost hardware and software. Could we use this stuff for other things?

During 2025, most of the world was amazed by a couple of military actions that involved drones. Urkaine destroyed Russian military facilities deep inside Russia. Israel destroyed Iranian facilities deep inside Iran. Both of these operations involved drones that didn’t have the flying range necessary. Someone drove a truck deep into forbidden territory, walked away, and the drones few the last mile.

These attacks used inexpensive hardware and software. Most of the software was 20 years old and open-source. Daring, dangerous, and successful.

I wrote a short story in 2014 about such drone attacks. Was I some sort of genius to foresee this? Nope. Just about anyone who gave this a moment’s thought could do the same.

Here’s a question: if someone can send cause cheap drones to deliver explosives to a tiny target in hostile territory thousands of miles away, can someone deliver medicine into an open window at the home of an infirmed person?

The answer must be, “Yes.” And the next question is, “Why aren’t we doing it?” Come on scientists, engineers, technologies, managers, billionaire$. Let’s do some good things for just plain folks.

→ No CommentsTags: Computing · Drones · Medical · Science · Technology