Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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Half of What You See, None of What You Hear

December 2nd, 2024 · No Comments

by Dwayne Phillips This is an old saying told to me many, many years ago. It is true today more than ever. Recent “reports” tell me that some Federal agencies are arresting folks who are merely trying to help their neighbors. And I hear of nice folks pointing guns at other Americans who are temporary […]

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Tags: Choose · Clarity · Expectations · General Systems Thinking · Information · Learning · Listening

Show This to the Old Person

November 18th, 2024 · No Comments

by Dwayne Phillips When confronting something that looks odd, show it to an old person. They may have seen this before and can explain it. Many years ago, a programmer saw an odd way to demodulate amplitude modulation. The method didn’t resemble any of the equations or diagrams regarding amplitude modulation (AM, or that radio […]

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Tags: Artificial Intelligence · Clarity · Consulting · Expertise · General Systems Thinking · History · Knowledge · Leadership · Learning

Communications Channels and Checks

July 8th, 2024 · No Comments

by Dwayne Phillips Let not check a communications channel using that same communications channel. It is pretty silly to do so. Since the great pandemic of the early 2020s, I have been part of countless ZoomerTeams meetings. Almost every one starts with, “Can everyone hear me?” Let’s pause and think. If a participant cannot hear […]

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Tags: Appearances · Clarity · Communication · Conversation · Respect · Thinking

Pretty Printing

June 24th, 2024 · No Comments

by Dwayne Phillips Sometimes it is worth the effort to make the output “look good.” Sometimes this pretty printing is a waste and only aggravates those involved. This past week at work I spent hours and hours pretty printing. We had “done the work” and were trying to make a printout of the work for […]

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Tags: Appearances · Clarity · Communication · Design · Expectations · Please · Work

Over Organized

June 20th, 2024 · No Comments

by Dwayne Phillips Sometimes I find projects that are over organized. There is a good long-term reason for such. It still is a pain for the rest of us. I recently started working on a project that was over organized. The computer files were arranged by this criteria and that criteria and the other criteria. […]

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Tags: Adapting · Appearances · Clarity · General Systems Thinking · Management · Systems

I Don’t Understand What You Are Saying

June 10th, 2024 · No Comments

by Dwayne Phillips Sometimes we just don’t understand when someone else doesn’t understand. I was recently attending a meeting online. This was one of those ZoomerTeams things where the PowerPoint was on the screen and the presenter was talking in a room with one of those microphones on the conference table. I couldn’t understand what […]

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Tags: Clarity · Communication · Expectations · Honesty · Humility · Listening · Respect

This Isn’t a Mystery Novel

June 3rd, 2024 · No Comments

by Dwayne Phillips Writing about technology on the job breaks just about every rule taught in creative writing classes. That is because you are writing to inform, not entertain. Sometimes I encourage others at work who are writing about technical topics. Their job is to inform. I encourage them not to entertain. All these encouragements […]

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Tags: Brevity · Clarity · Communication · Technology · Writing

There Is No Crying in Baseball and Other Self-Contradictions

April 22nd, 2024 · No Comments

by Dwayne Phillips Take caution with negative statements as they often contradict themselves. “There is no crying in baseball,” is a famous line from the movie A League of Their Own. (My wife says that is a movie about sisters. I say it is a movie about baseball.) That is a self-contradictory statement. One person […]

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Tags: Analysis · Appearances · Clarity · Communication · Integrity · Learning · Meaning · Writing

Just a Little Bit More (Being Too Helpful)

February 5th, 2024 · No Comments

by Dwayne Phillips Loving and caring people want to help others. So we put one more thought into the writing and one more statement into the speaking. Delete those. Here are tips on editing writing that don’t need much thought, but hold true about 98.6% of the time: Get the idea? Loving and caring people […]

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Tags: Brevity · Clarity · Communication · Writing

The Most-Heard Sermon of All Time

December 25th, 2023 · No Comments

by Dwayne Phillips Three generations ago, an eight-year-old told us the reason for the season. The most-heard sermon of all time was delivered by an 8-year-old boy voicing a cartoon in 1965. Christopher Shea spoke the words below in A Charlie Brown Christmas. That sermon has been heard by millions or hundreds of millions of […]

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Tags: America · Authentic · Brevity · Christmas · Clarity