by Dwayne Phillips I often hear people speak with great certainty. Further consideration, however, reveals almost no certainty. People like to speak with great certainty. I write those words because I often hear people speak with great certainty. If people don’t like to do that, why do they do it almost all the time? Great […]
With Great Certainty
December 22nd, 2025 · No Comments
Tags: Clarity · Communication · Honesty · Leadership · Problems · Talk
Their Point of View
November 3rd, 2025 · No Comments
by Dwayne Phillips An old book refreshes how to write to someone else. I recently found an old book—old meaning 40 years old. “How to use the power of the printed word” was published in 1985. It comprises a dozen essays from famous folks of that day about writing and reading and such. I am […]
Tags: Clarity · Communication · Other · People · Writing
A Little-Better Prompt
October 20th, 2025 · No Comments
by Dwayne Phillips Here is an attempt to gain value from a chattering bot by wording the prompt a little differently. These chattering bots are everywhere. Some value is gained while some skill is lost. I thought of a better prompt: Find, display the URL, and display a few sentences from three key commentaries regarding […]
Tags: Alternatives · Artificial Intelligence · Clarity · Communication · Tools · Writing
Reading the Fine Print
August 18th, 2025 · No Comments
by Dwayne Phillips We have to read the fine print to understand our agreements. Why, however, is there fine print? I was reading through a contract document recently. I missed several things, just a couple of words buried in a 100-page document. I guess we call those things “the fine print.” Gotta’ read the fine […]
Tags: Agreement · Clarity · Concepts · Reading · Respect · Writing
Eye Contact or “Hey, I’m Over Here”
August 14th, 2025 · No Comments
by Dwayne Phillips Another fundamental in speak to people seems to have been lost. I recently had the misfortune of sitting in a conference room for a period of time that was greater than three hours and somewhat less than an infinity of pain. I, and another couple dozen colleagues, was facing a giant screen […]
Tags: Authentic · Clarity · Communication · Culture · Respect
We Don’t Want Search; We Want Find
May 22nd, 2025 · No Comments
by Dwayne Phillips Information has always been searchable. What I really want is information that is findable. Search is a topic that has plagued and payed computer scientists since anyone was first called a computer scientist. I studied search back when I was in college (we used punch card machines back then and wrote on […]
Tags: Clarity · Computing · Questions · Research · Search · Technology
Would Someone Please Explain “Architecture” to Me
May 12th, 2025 · No Comments
by Dwayne Phillips I suppose I am several generations behind in the lingo of my profession. Is it too much to ask people to speak English or at least define their terms? I read this recently, “Get the architecture right, then the details.” Hmm, sounds like in that case “architecture” means the “high-level design.” But […]
Tags: Clarity · Communication · Design · Thinking · Vocabulary · Word
Feedback: Do You Mean?
April 17th, 2025 · No Comments
by Dwayne Phillips A simple tool for providing feedback to a writer. “Mary had a little lamb.” The above five-word phrase can be said at least ten different ways. It can be assigned at least ten different meanings. Which one did the writer intend? Now we come to providing feedback to a writer. Ask, “Do […]
Tags: Agreement · Clarity · Communication · Learning · Writing
The Name Doesn’t Make Sense, But
April 3rd, 2025 · No Comments
by Dwayne Phillips Much of the jargon we use doesn’t make sense. If we didn’t use the nonsense, no one would understand us. We use jargon. I work in computers, and we are one of the worst offenders of jargon in communication. The jargon is nonsense. If I used real words, however, no one would […]
Tags: Authentic · Clarity · Communication · Vocabulary · Word · Writing
One More Adjective, One More Adverb
February 3rd, 2025 · No Comments
by Dwayne Phillips Often, with the best of intentions, groups of people writing something add needless adjective and adverbs. There is a group of persons. They are writing directions, a memo, something important or seemingly so. Someone, earnestly with the best of intentions, suggests, “We should change ‘calculate performance’ to ‘carefully calculate detailed performance.’” Just […]
Tags: Authentic · Brevity · Clarity · Communication · Meaning · Reading · Writing