by Dwayne Phillips To write is to be misunderstood. Gosh, not very optimistic but it is realistic. We should constantly ask, “Did my words make sense?” “Never mind what it says, we know what we mean,” said an optimist about something we were reading. Yes, we did know what it meant. We read it half-a-dozen […]
Did My Words Make Sense?
September 4th, 2023 · No Comments
Tags: Change · Clarity · Communication · Improvement · Resources · Time · Writing
The Screen Still Isn’t Big Enough
August 14th, 2023 · No Comments
by Dwayne Phillips We seem to think that everything will be on the screen and we don’t need to use pieces of paper. Years ago, we didn’t have the computers we have today. How many years ago? Twenty? Ten? Two? Years ago, some of us would take great pains to put lots of information on […]
Tags: Clarity · Humility · Information · Knowledge · Notebook · Technology
Abbreviations
June 19th, 2023 · No Comments
by Dwayne Phillips This is another fundamental of written communications that we seem to have forgotten—the humble abbreviation. Let’s abbreviate: The last item in the list is confusing, but given the context we always know what that means, right? Sorry, we don’t. I contend that we should not use abbreviations any longer. 98.6% of the […]
Tags: Brevity · Clarity · Tools · Work · Writing
Too Simple
March 13th, 2023 · No Comments
by Dwayne Phillips We tend to want complex things. Too simple shows that we didn’t work hard, right? No, that is usually wrong. It happened again at work this week… Someone wanted a couple of sentences that summarized a project. The project had been running for ten years and is a success. Lots of people […]
Tags: Brevity · Clarity · Communication · Simple · Writing
Sometimes I Don’t Take the Podium
February 6th, 2023 · No Comments
by Dwayne Phillips I like to speak in front of audiences. I like to take the podium and talk. Sometimes, however, I don’t take the podium. Sometimes, I need another person to stand in the way and say, “No, not today.” I recently attended a memorial service for someone who died. Close family members stood […]
Tags: Breathe · Clarity · Decide · Fatigue · Health · Honesty · Humility · Permission
Reading a Product Catalog Does NOT an Engineer Make
December 8th, 2022 · No Comments
by Dwayne Phillips The ability to read a product catalog does not make a person an engineer or an architect or someone who can think and reason. I have encountered this for 30 years. It is as if someone had a cue card in their hand. They spew product names. Things like: Kafka HDFS TensorFlow […]
Tags: Clarity · Concepts · Design · Engineering · Ideas · Systems
The Explainers
September 19th, 2022 · No Comments
by Dwayne Phillips We need more explainers. These are persons who answer the question, “Whatcha’ doin’?” Whatcha’ doin’? Hows’it work? How ya’ doin’? These are simple questions. These are the basic questions we ask others all the time. Often, we repeat the question six or seven times in different forms and still don’t receive an […]
Tags: Brevity · Clarity · Communication · Expectations · Questions
Speaking English or Some Other Private Language
September 1st, 2022 · No Comments
by Dwayne Phillips If someone asks a question in English, please answer in English. Please avoid some other private language. In recent conversations, I asked, “Your research, how far ahead in time are you working? Your work may become reality in 1, 5, 10 years?” The answer was, “TRL 4.” (see this for a translation) […]
Tags: Clarity · Communication · Conversation · Language · Respect · Vocabulary
Putting a Face to a Name
August 25th, 2022 · No Comments
by Dwayne Phillips Perhaps this is the complaint of an old man, but all the Zoomer Teams meetings just aren’t getting it done. The title of this post is an old expression from an old time. We used to talk with people on the telephone. That worked to a point, but we couldn’t “picture” the […]
Tags: Appearances · Clarity · Humility · Respect · Stories · Trust · Video · Work
Defining Jargon in Terms of Jargon
April 11th, 2022 · No Comments
by Dwayne Phillips We invent new ways of being lazy in communicating. It sort of sets us apart from the ignorant masses. I did a Google search on “Kubernetes.” The result: Kubernetes, also known as K8s, is an open-source system for automating deployment, scaling, and management of containerized applications. Oh, containerized applications. Of course. Jargon […]
Tags: Accountability · Clarity · Communication · General Systems Thinking · Talk · Teaching