Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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More Words, More Errors

March 21st, 2024 · No Comments

by Dwayne Phillips It is simple math: the more words presented the more errors present. Rats. There is a big benefit to brevity: fewer errors. One way to consider errors is to look at the number of errors per the number of words. Something like five errors per one-hundred words. That is 95% correct and […]

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Tags: Brevity · Communication · Competence · Error · Expertise · Improvement · Writing

Vocabulary and Ceremonies

February 29th, 2024 · No Comments

by Dwayne Phillips We often use the vocabulary and ceremonies of a prescribed practice without actually doing anything worthwhile. Daily standup, peer review, prototype, minimum viable product, agility, AI, agent, etc.: examples of vocabulary that makes it appear as if something good is happening. Do they have a minimum viable product? Is there product much […]

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Tags: Communication · Honesty · Practice · Process · Vocabulary · Work

John, I am Upset

February 8th, 2024 · No Comments

by Dwayne Phillips Here is one way to begin what is likely to be an unpleasant conversation. It lessens the unpleasantness and moves toward a more productive conversation. Let’s begin with, “John, I am upset.” (Substitute the other person’s name for John. That was the most alias of names I could find.) There, said the […]

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Tags: Adults · Communication · Context · Conversation · Wishes

Just a Little Bit More (Being Too Helpful)

February 5th, 2024 · No Comments

by Dwayne Phillips Loving and caring people want to help others. So we put one more thought into the writing and one more statement into the speaking. Delete those. Here are tips on editing writing that don’t need much thought, but hold true about 98.6% of the time: Get the idea? Loving and caring people […]

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Tags: Brevity · Clarity · Communication · Writing

Nap More, Talk Less

January 18th, 2024 · No Comments

by Dwayne Phillips Along with the sage advice, “listen more, talk less,” I add, “nap more, talk less.” “People who nap in the day are lazy.” My mother told me that countless times. Sometimes I disagree with things my mother told me. Now to the title of the post: before opening mouth, rest. Fatigue always […]

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Tags: Communication · Fatigue · Learning · Listening · Rest · Writing

Mean What We Say and Say What We Mean

December 21st, 2023 · No Comments

by Dwayne Phillips Let us mean what we say and say what we mean. Sometimes that requires too much effort. The effort is worth it if we want others to take us seriously. You know what I mean, huh? You get my drift, right? Just go along with me on this one. And then one […]

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Tags: Brevity · Clarity · Communication · Competence · Culture · Thinking

Jargon

December 14th, 2023 · No Comments

by Dwayne Phillips We continue to use too much jargon. Are we illiterate or just too lazy to type words? I am reviewing materials for a certification. Gosh, I am too old for this, but whatever. I won’t mention the name of the certification. I you continue reading this post, you can probably guess which […]

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Tags: Brevity · Clarity · Communication · Conversation · Word · Writing

You Do Not Know With Whom You Speak

December 7th, 2023 · No Comments

by Dwayne Phillips A text without a context is a pretext. Know the audience. Sorry, these are old basics but they still apply. “Do you know who I am?” That question is a biting indictment of a person who approaches another in ignorance and starts talking in grand fashion about what might be grand ideas, […]

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Tags: Communication · Context · Information · Knowledge

We Don’t Have Time

November 6th, 2023 · No Comments

by Dwayne Phillips The old saying about not having time to do it once still holds. Perhaps we will learn one day. There is an old saying about not having the time to do something right, but always having the time to do it over and over and over and… I’m not sure who said […]

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Tags: Choose · Communication · Expectations · Time · Work

50% of 50%

October 26th, 2023 · No Comments

by Dwayne Phillips Let’s pay attention to some basic math. We don’t like that, but we are adults, so let’s behave accordingly. In some respects, asking, “What is 50% of 50%?” is silly. Ask a mathematician that question. I did recently and the response was a laugh. The answer is 2,500%%. Huh? Everyone knows that […]

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Tags: Adults · Approximation · Clarity · Communication · Data Science · Knowledge · Science