by Dwayne Phillips Estimating budgets months and years into the future is difficult. I have yet to meet anyone who does it well enough to risk large amounts of anything valuable. The Excel spreadsheet calculates well enough, but it can provide a false sense of precision. Instead, I use a slide rule. The difficulty of […]
Estimating Budgets: Excel and the Slide Rule
January 21st, 2010 · No Comments
Tags: Communication · Estimation · Management · Technology
Restrictions and Freedom
January 18th, 2010 · No Comments
by Dwayne Phillips Written rules and regulations restrict us. They also allow us to forget about some hazards and concentrate freely on the problem at hand. Restrictions can permit freedom. The trick is to learn where the areas of freedom exist and how to use them. A colleague was contrasting the type of people who […]
Tags: Adapting · Communication · Government
The Magic Eraser – The Word “But”
January 14th, 2010 · No Comments
by Dwayne Phillips In a common usage, the word “but” erases all that has been said previously. This is a writing nicety. It is also a bad way to confuse conversation in the workplace. You have a lot of enthusiasm, but you need to check with me on things like this. Quick, without looking back, […]
Tags: Communication · Magic · Writing
This isn’t for You, but We’d Like You to Attend
November 26th, 2009 · No Comments
by Dwayne Phillips Knowledge comes with age. Older colleagues don’t need to be taught some things that younger ones do. There are, however, times when you want older colleagues to attend events that are not necessary for them. Explaining the reasoning makes attendance easier. I’m in my 50s. I know much more than people in […]
Tags: Communication · Learning · Meetings
That’s not What I Heard in the Meeting
November 23rd, 2009 · No Comments
by Dwayne Phillips People attend meetings. People make decisions in meetings. Two days later, people rarely agree on what they agreed on in the meeting. This doesn’t have to be the norm. I lived through one agonizing week a few years ago because notes were taken in a meeting, but they were not done visibly […]
Tags: Communication · Meetings
Internet Coffee Shops
November 12th, 2009 · No Comments
by Dwayne Phillips On Internet coffee shops and my preferences for such. I frequently visit places that sell coffee and have Internet WiFi service. On a regular weekday, I will usually visit two of these places. There are several personal and professional reasons for this habit, but that is not the subject of this post. […]
Tags: Coffee · Communication · People
Concentrating on the Differences
November 2nd, 2009 · No Comments
by Dwayne Phillips Organizations tend to highlight their differences. The differences set them apart in the marketplace. Concentrating on the differences also can dim thinking. Perhaps it is good enough to merely be good enough. In my experience, organizations tend to highlight what makes them different from all other organizations. They concentrate on the differences. […]
Tags: Communication · Differences · Ideas · Logic
The Fundamental Compliment
October 19th, 2009 · No Comments
by Dwayne Phillips Managers and leaders should encourage their colleagues. Sometimes the well of compliments runs dry. There is, however, one fundamental compliment that is always appropriate. I was wandering through a new, unfamiliar, and uncomfortable place hoping to find something on which to anchor myself. Then I heard someone call my name. All was […]
Tags: Communication · People
Selecting the Adjectives
October 8th, 2009 · No Comments
by Dwayne Phillips Adjectives describe our work and the results of our work. Hence, our worked is judged by the adjective. More to the point, our work is described by the person who selects the adjective. ad·jec·tive n. Abbr. a. or adj. The part of speech that modifies a noun or other substantive by limiting, […]
Tags: Communication · Judgment · Observation
Give Them an Ice Cream Cone
September 21st, 2009 · No Comments
by Dwayne Phillips Customers don’t always act like responsible customers. Managers don’t always act like responsible managers. This is the real world, and often less-than-adult behavior exists. Sometimes you soothe people by giving them something they really want, even if it isn’t good for them. Here is a true story. I was the engineer. I […]
Tags: Communication · Culture · People