by Dwayne Phillips This week’s world-wide excuse for not doing your job continues. Due to an excuse, I will no longer be doing all of my job. I will continue to receive all of my salary (good for me), but don’t expect all of my efforts. It is pretty nice receiving all of my salary […]
Due to COVID…(or something else)
December 16th, 2024 · No Comments
Tags: Emergency · Excuses · Expectations · Humility · Integrity · Remote Work · Work
Half of What You See, None of What You Hear
December 2nd, 2024 · No Comments
by Dwayne Phillips This is an old saying told to me many, many years ago. It is true today more than ever. Recent “reports” tell me that some Federal agencies are arresting folks who are merely trying to help their neighbors. And I hear of nice folks pointing guns at other Americans who are temporary […]
Tags: Choose · Clarity · Expectations · General Systems Thinking · Information · Learning · Listening
Specifics Usually Mean the Opposite
July 29th, 2024 · No Comments
by Dwayne Phillips When someone is quite specific in what they convey, they often mean the opposite. “I will inject some humor here,” often means that nothing funny will be said. “I don’t care about the money,” often means that I really do care about the money coming my way. “We are transparent here,” often […]
Tags: Authentic · Communication · Expectations · Respect · Trust
Pretty Printing
June 24th, 2024 · No Comments
by Dwayne Phillips Sometimes it is worth the effort to make the output “look good.” Sometimes this pretty printing is a waste and only aggravates those involved. This past week at work I spent hours and hours pretty printing. We had “done the work” and were trying to make a printout of the work for […]
Tags: Appearances · Clarity · Communication · Design · Expectations · Please · Work
I Don’t Understand What You Are Saying
June 10th, 2024 · No Comments
by Dwayne Phillips Sometimes we just don’t understand when someone else doesn’t understand. I was recently attending a meeting online. This was one of those ZoomerTeams things where the PowerPoint was on the screen and the presenter was talking in a room with one of those microphones on the conference table. I couldn’t understand what […]
Tags: Clarity · Communication · Expectations · Honesty · Humility · Listening · Respect
Where I Come From, We…
May 13th, 2024 · No Comments
by Dwayne Phillips It is easy to use my past as a reason for my behavior. It’s just an excuse. Put it and all other excuses behind and be here and now and better. “You have to understand” (when we hear those words, run and hide quickly) I could keep this list going for a […]
Tags: Accountability · Choose · Excuses · Expectations · Growth · History · Improvement · Influence · Learning
Oh, You Do Things Well Here
May 9th, 2024 · No Comments
by Dwayne Phillips Excellence is an exception. It is also a pleasant surprise. Enjoy it. Sometimes I am surprised in that I walk into a new situation with a new group of persons and, WOW, they are doing things well. Best practices, best tools, high expectations, high satisfaction. It is all here. They are well […]
Tags: Chaos · Competence · Expectations · Expertise · People
Higher Expectations for Human Intelligence
April 29th, 2024 · No Comments
by Dwayne Phillips These chattering bots can “generate” all sorts of information. Humans must do more and better to keep their paying jobs. I recently sat in a lecture about some worthwhile topic. The lecturer started with, “There are eight aspects to this topic that we will cover in the next ten sessions.” The lecturer […]
Tags: Artificial Intelligence · Change · Expectations · Expertise · Improvement · Tools
Lower the Bar
November 23rd, 2023 · No Comments
by Dwayne Phillips Sometimes we simply have to lower expectations when it comes to what other people will do. Too bad. We can do better. It happened again the other day at work. I needed signatures on paper, or at least the digital equivalent of them. It was all set. Go to this building on […]
Tags: Accountability · Alternatives · Expectations · Failure · Improvement · People · Work
We Don’t Have Time
November 6th, 2023 · No Comments
by Dwayne Phillips The old saying about not having time to do it once still holds. Perhaps we will learn one day. There is an old saying about not having the time to do something right, but always having the time to do it over and over and over and… I’m not sure who said […]
Tags: Choose · Communication · Expectations · Time · Work