Working Up

by Dwayne Phillips The napkin or envelope is still one of the best tools for the engineer or manager or fill-in-the-blank. I have a(n old-fashioned) laptop computer, a smartphone, and a tablet – and I still write notes on a napkin. Yes, I am old, that is part of the explanation. Yet, there is something […]

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by Dwayne Phillips Why do we do that? I find two answers to that question. The world is not complicated – at least if viewed from certain perspectives. Why do we burn fossil fuels? Why do athletes use steroids? Simple answer: because they work. But we move on to observing people do things that don’t […]

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by Dwayne Phillips I write an oft-repeated tale of factory with two occupants and one control mechanism. There are these urban myths. People tell a story over and over. It sounds pretty good, plausible, it could happen. Then I hear someone else in a completely different time and place tell the same story about a […]

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by Dwayne Phillips Take care when choosing an example for teaching. Often what seem to be great examples are terrible in that people concentrate on the unintended. I have taken a lot of courses related to project management. I have taught a few. I have read a lot of books on project management, and, as […]

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by Dwayne Phillips Sick people are harder to heal than healthy people. That sure makes everything more difficult, but that seems to be reality. Have you ever noticed that sick people are harder to heal than people who are well? Sick people have many problems. Those problems interact with one another in complex and often […]

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by Dwayne Phillips Sometimes the best thing to do is put your seat in a chair, your hands on the keyboard, and type in all the data manually instead of writing software to do it. I experienced it at least half-a-dozen times in my 28 years in government: We need to track our inventory. Due […]

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by Dwayne Phillips An incident in the cafeteria illustrates blaming and placating – incongruent stances created by a misconception of the self and the other. First, a story: A lady – a customer –  is walking through the cafeteria at work. She falls to the floor. A second lady – the cafeteria manager – runs […]

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by Dwayne Phillips It seems odd that to purchase alcohol a person must show they have a license to operate a motor vehicle. There are things in society that seem odd to me. One is the relationship we have established between obtaining alcohol and having a license to operate a motor vehicle. If you want […]

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by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]

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by Dwayne Phillips More often I find myself needing help from a person who is good at figuring out stuff. A PeGAFOS. I have simple needs at work. I need a person good at figuring out stuff. Someone who can consider a puzzling situation and figure out how to work our way out of the […]

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