by Dwayne Phillips Don’t look to the provider’s user manual; look to the rest of us. I don’t know why it has taken me so long to write about this topic. Almost everyone already knows this, but for the record… I ran into this situation again this week. I was learning how to use a […]
Us as the User Guide
February 16th, 2015 · No Comments
Tags: Communication · Consulting · Education · Ideas · Internet · Knowledge · Learning
Tell Them it is Normal
January 29th, 2015 · No Comments
by Dwayne Phillips Life is full of challenges and frustrations. Some of these are normal. When encountering normal with a person who has not encountered it before, explain to them that it is normal. I once tutored a young man through a frustrating process at work. In the middle of the pull-out-your-hair and smash-your-head-through-the-wall day, […]
Tags: Communication · Consulting · Education · Expectations · Learning
The Parchment vs the Portfolio
January 19th, 2015 · No Comments
by Dwayne Phillips Online education may one day make it, but for now, we have excellent online learning. You must, however, prove you learned something. Enter the portfolio. A parchment is another name for a diploma. We get a diploma from some education organization that says we spent time and money at that organization. Everyone […]
Tags: Competence · Education · Learning · Portfolio
They Can Read It at Home
January 15th, 2015 · No Comments
by Dwayne Phillips One thing teachers today have to realize is that the learners can read it all at home at their leisure. The title of this post will haunt educators of all types. It has haunted college professors for decades. They can read it at home So why “lecture?” I remember the TV show […]
Tags: Communication · Education · Knowledge · Learning
Kids do the Strangest Things—So Watch
December 29th, 2014 · No Comments
by Dwayne Phillips People with no experience in a situation do the unthinkable. Often, the unthinkable leads to the impossible, and we want to know about the impossible. Kids do things that are just, well, I struggle to describe them as they are out of the ordinary. Here are a few examples: My oldest son […]
Tags: General Systems Thinking · Ideas · Knowledge · Learning
The Zero-th Step of Any Process
December 8th, 2014 · No Comments
by Dwayne Phillips Before doing anything else—think. Yes, this is old advice, but it still works. Process, process, process. The world uses Agile processes now. (At least those people whose job it is to tell everyone else what their organization does tells the world that they are Agile. I tend to doubt that they actually […]
Tags: Choose · General Systems Thinking · Learning · Management · Process
Finding the Question
October 13th, 2014 · No Comments
by Dwayne Phillips Perhaps we should stop teaching kids to find the answers and switch to teaching them how to find the questions. I read much these days from older people complaining about how younger people just look up the answers on Google. These younger people don’t know anything; they don’t learn anything. Well, the […]
Tags: Education · Internet · Knowledge · Learning
Tuition and Learning
September 29th, 2014 · No Comments
by Dwayne Phillips We often pay the tuition for learning, but neglect to learn anything. I have blogged about this before. (From January 2010) I suppose I will stop blogging about this when the practice stops. Sorry, I guess that means that every few years I will blog about it again. Is there any least […]
Udacity.com: The Good, the Bad, and the Ugly
July 24th, 2014 · No Comments
by Dwayne Phillips I take a Udacity.com online course and find good, bad, and ugly. I recently took an online course from udacity.com. As the post title suggests, I found… The Good: I was excited about the nanodegree program that udacity—one of the big players in MOOC—was about to offer. Companies were creating courses to […]
Tags: Education · Learning · MOOC
The em dash and Learning
July 10th, 2014 · No Comments
by Dwayne Phillips I still learn new things. I still want to learn new things. I recently learned how to make the em dash and en dash characters in OS X with keyboard shortcuts. I no longer have to go to the “insert symbols” function to insert these special characters. One of the disappointing results […]