by Dwayne Phillips Things are the way they are. But why? An old saying explains much of the reason. There is an old but little known saying, “Things are the way they are because they got that way.” Pause to consider. Yes, of course the saying is correct. We are here because everything and everyone […]
Things Are the Way the Are
July 27th, 2023 · No Comments
Tags: Accountability · General Systems Thinking · History · Learning · Systems
Meta Messages in Job Interviews
July 24th, 2023 · No Comments
by Dwayne Phillips Take care with the messages you send job interviewees if you really want to hire someone. Another job interview, another headache. Some organizations use this process in a job interview. There are N people sitting around the table. Each person has a sheet with N questions on it. Person #1 reads question […]
Tags: Change · Jobs · Learning · Questions
Understanding What I Should Understand
July 10th, 2023 · No Comments
by Dwayne Phillips Meta understanding is understanding about understanding. This is rarely practiced. That lack of practice is perilous. I once worked with a man who had a high school diploma and nothing else as far as formal education. Still, this person rose in the ranks of government service to the level of Senior Executive […]
Tags: General Systems Thinking · Knowledge · Leadership · Learning · Management · Thinking
No, You Don’t ”Know”
July 6th, 2023 · No Comments
by Dwayne Phillips Sorry, we (you and me) don’t “know” as often as we like to think. When I ask a person a question and their eyes look up, that means… Hah! Silly notion. I know what this means. I know what that means. I know what the other person is doing and thinking and […]
Tags: Communication · Culture · Knowledge · Learning · People
Predicting the Future
June 15th, 2023 · No Comments
by Dwayne Phillips We predict the future poorly. We know we do. What we don’t seem to realize is how often we predict the future. We predict the future poorly. Very poorly. Very, very poorly. Which among us predicted ChatGPT would arrive? And then become that fastest adopted system ever? I am waiting. Okay, I […]
Tags: Leadership · Learning · Management · Mistakes · Reframe
The Simplest Thing
June 12th, 2023 · No Comments
by Dwayne Phillips New problem? Need a new solution. First, try the simplest thing. It happened again at work the other day. We have a new problem (new day, new problem). We need a new solution. What will we do? Hmmm, there are so many options. Each option with its good things and bad things […]
Tags: General Systems Thinking · Leadership · Problems · Process · Solutions · Thinking
The Experts and the Rest of Us
June 5th, 2023 · No Comments
by Dwayne Phillips The experts devise a better way to do things. The rest of us attempt to follow their expert lead. We flop. Object-oriented programming flopped. Microservices and serverless computing flopped. I guess I could think of a few other great ideas that flopped. How about teaching kids to read via that total method […]
Tags: Choose · Expertise · Failure · Fatigue · Learning · Process
Everybody Is Chattering (not)
May 25th, 2023 · No Comments
by Dwayne Phillips Let’s curb our enthusiasm about these chatbots and large language models multiplying productivity and costing jobs. I just saw another article about how ChatGPT and the like are being used in yet another field of endeavor with giant gains in productivity. We won’t need half the people we have in the office […]
Tags: Artificial Intelligence · Breathe · Change · Chaos · Fear · General Systems Thinking · Knowledge · Learning
Symbolic AI, Machine Learning, and Cows
May 18th, 2023 · No Comments
by Dwayne Phillips The old ways of doing AI are still better than some of the new ways in some cases. The answer, of course, is to combine the best of all to do something better. Feed the following into a chatbot: “The cow jumped” The chatbot will finish with “over the moon.” That is […]
Tags: Artificial Intelligence · General Systems Thinking · Knowledge · Language · Learning · Machine Learning · Word
And What Has Changed?
May 4th, 2023 · No Comments
by Dwayne Phillips The passing of time is usually insufficient for a person to move from task to another. Sorry. Hopes and wishes are not plans. I have seen this time and again. A person is hired for one job with the qualifications needed for that job. A few years later, that person is moved […]
Tags: Change · Hope · Learning · Reality · Teaching · Wishes