Working Up

Working Up in Project Management, Systems Engineering, Technology, and Writing

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Nip It in the Bud

August 10th, 2023 · No Comments

by Dwayne Phillips Accepting poor performance and low-quality products sets a precedent. The longer this lasts, the more difficult it is to change the situation. Comedian Don Knotts had this routine playing Barney Fife on the Andy Griffith Show. “Nip it in the bud,” was the punchline that was punched over and over. I still […]

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Tags: Change · Leadership · Learning · Management · Reaction

Work a Little, Learn a Little

August 3rd, 2023 · No Comments

by Dwayne Phillips If we work a little, learn a little, and repeat, we can do some pretty impressive things. We don’t, however, like to do this “little” thing. Let’s work a little, talk about what we did, learn a little, and try again. That reduces the misunderstandings. That keeps us from wasting resources by […]

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Tags: Agility · Humility · Learning · People · Work

Things Are the Way the Are

July 27th, 2023 · No Comments

by Dwayne Phillips Things are the way they are. But why? An old saying explains much of the reason. There is an old but little known saying, “Things are the way they are because they got that way.” Pause to consider. Yes, of course the saying is correct. We are here because everything and everyone […]

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Tags: Accountability · General Systems Thinking · History · Learning · Systems

Meta Messages in Job Interviews

July 24th, 2023 · No Comments

by Dwayne Phillips Take care with the messages you send job interviewees if you really want to hire someone. Another job interview, another headache. Some organizations use this process in a job interview. There are N people sitting around the table. Each person has a sheet with N questions on it. Person #1 reads question […]

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Tags: Change · Jobs · Learning · Questions

Understanding What I Should Understand

July 10th, 2023 · No Comments

by Dwayne Phillips Meta understanding is understanding about understanding. This is rarely practiced. That lack of practice is perilous. I once worked with a man who had a high school diploma and nothing else as far as formal education. Still, this person rose in the ranks of government service to the level of Senior Executive […]

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Tags: General Systems Thinking · Knowledge · Leadership · Learning · Management · Thinking

No, You Don’t ”Know”

July 6th, 2023 · No Comments

by Dwayne Phillips Sorry, we (you and me) don’t “know” as often as we like to think. When I ask a person a question and their eyes look up, that means… Hah! Silly notion. I know what this means. I know what that means. I know what the other person is doing and thinking and […]

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Tags: Communication · Culture · Knowledge · Learning · People

Predicting the Future

June 15th, 2023 · No Comments

by Dwayne Phillips We predict the future poorly. We know we do. What we don’t seem to realize is how often we predict the future. We predict the future poorly. Very poorly. Very, very poorly. Which among us predicted ChatGPT would arrive? And then become that fastest adopted system ever? I am waiting. Okay, I […]

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Tags: Leadership · Learning · Management · Mistakes · Reframe

The Simplest Thing

June 12th, 2023 · No Comments

by Dwayne Phillips New problem? Need a new solution. First, try the simplest thing. It happened again at work the other day. We have a new problem (new day, new problem). We need a new solution. What will we do? Hmmm, there are so many options. Each option with its good things and bad things […]

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Tags: General Systems Thinking · Leadership · Problems · Process · Solutions · Thinking

The Experts and the Rest of Us

June 5th, 2023 · No Comments

by Dwayne Phillips The experts devise a better way to do things. The rest of us attempt to follow their expert lead. We flop. Object-oriented programming flopped. Microservices and serverless computing flopped. I guess I could think of a few other great ideas that flopped. How about teaching kids to read via that total method […]

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Tags: Choose · Expertise · Failure · Fatigue · Learning · Process

Everybody Is Chattering (not)

May 25th, 2023 · No Comments

by Dwayne Phillips Let’s curb our enthusiasm about these chatbots and large language models multiplying productivity and costing jobs. I just saw another article about how ChatGPT and the like are being used in yet another field of endeavor with giant gains in productivity. We won’t need half the people we have in the office […]

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Tags: Artificial Intelligence · Breathe · Change · Chaos · Fear · General Systems Thinking · Knowledge · Learning