by Dwayne Phillips The middle manager has been replaced by the entry-level employee. What? Ah, the bane of 20th century civilization—the middleman. The middleman was the person in the middle who did nothing but pass a product along from the producer to the consumer. The middleman did nothing of value, but took a good 10% […]
The Middle Manager and the Entry-Level Employee
March 2nd, 2026 · No Comments
Tags: Artificial Intelligence · Computing · Jobs · Management
Working Now
February 19th, 2026 · No Comments
by Dwayne Phillips There is time later for thinking deep thoughts. Now, however, is the time to accomplish the work, now. “We could do this better”—said me, many times. I know, I know, boy, do I know. We could do this better. “Let’s do better,” is a phrase I often use at the end of […]
Tags: Accountability · Improvement · Judgment · Learning · Management · Process · Work
I Just Thought of Something
February 9th, 2026 · No Comments
by Dwayne Phillips I like to plan my work and work my plan. Sometimes, however, thoughts hit me and that plan gets all jumbled up. Plan for, “I just thought of something.” I like to plan and work the plan. I like process. I like procedure. Let’s do this before that. Why? The past has […]
Tags: Change · Chaos · Management · Planning · Process · Thinking
Risk and Research
February 2nd, 2026 · No Comments
by Dwayne Phillips It seems there is a fundamental misunderstanding about the product of research. There seems to be a misunderstanding about the product of research. I saw this article about risk in research. The idea is that researchers are often risky. Huh? Risk management asks, “What could possibly go wrong?” That is something we […]
Tags: Knowledge · Learning · Management · Research · Risk
Hurry
January 29th, 2026 · No Comments
by Dwayne Phillips We are in a hurry. We still need to do this well. Basketball coach John Wooden, his UCLA teams won 10 national championships, had many sayings. One was, “Be quick, but don’t hurry.” Hurry means to move or act with great haste. There is some implication in there about moving or acting […]
Tags: Breathe · Competence · Management · Mistakes · Multitasking · Thinking · Time
Machine-Aided Decisions
January 15th, 2026 · No Comments
by Dwayne Phillips We have come a long way with AI aiding in decisions. The machine is powerful and new. Or is it? AI is helping us decide what to do. It performs analysis in seconds that would have taken weeks or months. Wow! Look at us now—machine-aided decisions. Great new stuff. Or is it? […]
Tags: Artificial Intelligence · Decide · Humility · Humor · Machine Learning · Management · Technology
Eating Asparagus
December 4th, 2025 · No Comments
by Dwayne Phillips Influencing behavior via modeling instead of coating with chocolate syrup. I recently read an article written by a mother describing how she had her children eat vegetables. The answer applies to all behaviors that are distasteful to some persons. There is an old joke about a farmer who fed his dogs spinach. […]
Tags: Communication · Consulting · Expectations · Leadership · Learning · Management
What Do You Want?
December 1st, 2025 · No Comments
by Dwayne Phillips A simple question can start a meaningful conversation that prevents bad things from happening. As I write this post, our elected representatives ended a partial shutdown of our Federal government a couple of days ago. Such shutdown set some type of record and brought lots of grief to thousands of people. I […]
Tags: Conversation · Leadership · Learning · Management · Questions · Work
Exceeding the Job (Caution)
November 13th, 2025 · No Comments
by Dwayne Phillips Sometimes I can do more than my job. I can exceed and excel. I recommend caution. I read an editorial recently about newspapers. Perhaps that editorial was agreeable or not as it delved into the politics of the English language (thoughtful and fraught with peril). The topic was journalism, journalists, and journal-ing. […]
Tags: Communication · Competence · Expectations · Expertise · Growth · Ideas · Journal · Management
Conceding
November 10th, 2025 · No Comments
by Dwayne Phillips Sometimes you concede or yield to another person’s experience in a situation. Folks seem to hate that. “You have more experience with this type of thing or this type of situation. I yield to your judgement here.” Seems like that is pretty reasonable and wise. Folks seem to hate it. What is […]
Tags: Agreement · Communication · Competence · Decide · Knowledge · Management · Writing