by Dwayne Phillips Here are the secrets to success in tech and any other business. (No, there isn’t anything earth-shattering here.) Okay, here it is, right at the start: Have smart people work on worthwhile problems. Sorry, I told you in the summary that this wouldn’t be earth shattering. So, let’s delve into this a […]
Smart People, Worthwhile Problems
May 14th, 2015 · No Comments
Tags: Management · Money
Last-In, First-Out Requirements
April 13th, 2015 · No Comments
by Dwayne Phillips I review a requirements-management scheme that indicates no requirements management. I once worked in an organization that built systems. Everyone worked very hard and very long hours. There was one problem: We never delivered a single system Why not? The problem was with managing requirements. Each month we held a requirements meeting. […]
Tags: Management · Requirements · Systems
Integrity
April 9th, 2015 · No Comments
by Dwayne Phillips We all say that we are people of integrity. But are we? I hate to write this blog post. I know I hate to do it because I have been meaning to write it for seven or eight years, but still haven’t done it. Well, here goes. We like to say that […]
Tags: Integrity · Management · Meetings · Observation
It is the People, not the Technology
March 23rd, 2015 · No Comments
by Dwayne Phillips We try to relearn this again: people have to use technology in some “smart” way. Money goes to big data projects, but not much comes back. Where have I heard this before? Oh yes, it was with fill-in-the-blank-with-one-of-those-new-technologies-that-was-going-to-change-the-world-by-itself. People use technology. Well, sometimes we use it, and sometimes we use it in […]
Tags: Management · People · Technology · Thinking
Selling a Program, Keeping it Sold
March 9th, 2015 · No Comments
by Dwayne Phillips To gain approval for an endeavor, you must “sell” it to those who decide such things. Then, as work progresses, you must continue to engage those who decide and keep the project “sold.” I hate this topic. That is because one of my worst experiences in my career was due to my […]
Tags: Change · Communication · Expectations · Management
The Purpose of Most Meetings
February 2nd, 2015 · No Comments
by Dwayne Phillips Contrary to management theory, meetings are not about (1) information or (2) decision. They are about nice people in a nice setting. I had always been taught that there are two types of meetings: ones in which the group decided something ones in which information was provided to the group Hearing those […]
Tags: Magic · Management · Meetings
The Resource Manager
January 22nd, 2015 · No Comments
by Dwayne Phillips What else would a person manage other than resources? I continue to be unemployed. Hence, I look at a large quantity of help wanted ads. Some of the job titles are absurd. One that sticks with me is: Resource Manager What else would a person manage. Managers manage resources—the end. Resources include: […]
Tags: Communication · Employment · Management · People
The Zero-th Step of Any Process
December 8th, 2014 · No Comments
by Dwayne Phillips Before doing anything else—think. Yes, this is old advice, but it still works. Process, process, process. The world uses Agile processes now. (At least those people whose job it is to tell everyone else what their organization does tells the world that they are Agile. I tend to doubt that they actually […]
Tags: Choose · General Systems Thinking · Learning · Management · Process
Two Unspoken Requirements
November 24th, 2014 · No Comments
by Dwayne Phillips Many projects make no sense. They are driven by two unspoken yet paramount requirements. I have seen many projects that were driven by two unspoken but paramount requirements: The project must cost a certain amount of money—no more and no less You have to look like you are trying to do something […]
Tags: Culture · Expectations · Magic · Management · Requirements
Unpaid Overtime and Undertime
November 10th, 2014 · No Comments
by Dwayne Phillips Unpaid overtime is almost always followed by undertime, i.e., people not working. Unpaid overtime is a fact. It is not just a recent occurrence as it has occurred for, oh, let’s say, centuries. People work extra hard for a period of time (hopefully a short period of time). Then what happens? People […]
Tags: Management