by Dwayne Phillips To gain approval for an endeavor, you must “sell” it to those who decide such things. Then, as work progresses, you must continue to engage those who decide and keep the project “sold.” I hate this topic. That is because one of my worst experiences in my career was due to my […]
Selling a Program, Keeping it Sold
March 9th, 2015 · No Comments
Tags: Change · Communication · Expectations · Management
The Purpose of Most Meetings
February 2nd, 2015 · No Comments
by Dwayne Phillips Contrary to management theory, meetings are not about (1) information or (2) decision. They are about nice people in a nice setting. I had always been taught that there are two types of meetings: ones in which the group decided something ones in which information was provided to the group Hearing those […]
Tags: Magic · Management · Meetings
The Resource Manager
January 22nd, 2015 · No Comments
by Dwayne Phillips What else would a person manage other than resources? I continue to be unemployed. Hence, I look at a large quantity of help wanted ads. Some of the job titles are absurd. One that sticks with me is: Resource Manager What else would a person manage. Managers manage resources—the end. Resources include: […]
Tags: Communication · Employment · Management · People
The Zero-th Step of Any Process
December 8th, 2014 · No Comments
by Dwayne Phillips Before doing anything else—think. Yes, this is old advice, but it still works. Process, process, process. The world uses Agile processes now. (At least those people whose job it is to tell everyone else what their organization does tells the world that they are Agile. I tend to doubt that they actually […]
Tags: Choose · General Systems Thinking · Learning · Management · Process
Two Unspoken Requirements
November 24th, 2014 · No Comments
by Dwayne Phillips Many projects make no sense. They are driven by two unspoken yet paramount requirements. I have seen many projects that were driven by two unspoken but paramount requirements: The project must cost a certain amount of money—no more and no less You have to look like you are trying to do something […]
Tags: Culture · Expectations · Magic · Management · Requirements
Unpaid Overtime and Undertime
November 10th, 2014 · No Comments
by Dwayne Phillips Unpaid overtime is almost always followed by undertime, i.e., people not working. Unpaid overtime is a fact. It is not just a recent occurrence as it has occurred for, oh, let’s say, centuries. People work extra hard for a period of time (hopefully a short period of time). Then what happens? People […]
Tags: Management
Losing Their Way
June 23rd, 2014 · No Comments
by Dwayne Phillips Sometimes, projects and the people working on them lose their way. This is an expression I heard many times over the years. They’ve lost their way. I didn’t understand the expression. I suppose it was one of those grand mistakes that I never assumed people would make, but time showed me over […]
Tags: Change · Management · Work
Policy
May 12th, 2014 · No Comments
by Dwayne Phillips Senior managers issue policy. That is one of the more important tasks they do. A misunderstanding of policy statements and their purpose has given them a bad name. A better understanding of policy statements aids everyone in an organization. Issuing policy is one of the more important tasks that managers can do. […]
Tags: Choose · Communication · Management
The Bologna Environment
April 24th, 2014 · No Comments
by Dwayne Phillips I’ve heard people in meetings tell me stuff that was just pure bologna. Then I had to ask myself why I created an environment where people told me bologna instead of the truth. I once managed a project where an engineer stood in a meeting and explained that a hardware part had […]
Tags: Communication · Management · Meetings
Herding Cats and Those People Who Say That
April 14th, 2014 · No Comments
by Dwayne Phillips I ache for the people who say “herding cats.” I really ache for the people who work with the people who say “heading cats.” Almost every week, I hear someone say: Managing fill-in-the-blank is like herding cats. Deep sigh and groan. I ache. How can a person refer to their colleagues as […]
Tags: Communication · Management