by Dwayne Phillips If possible, assist instead of advise. I worked in a government bureaucracy for over 25 years. A favorite practice to this day is the review board. Some unlucky and usually young engineer works really hard for weeks and then brings the work before a group of older engineers. The older engineers pick […]
Advise vs Assist
March 24th, 2014 · No Comments
Tags: Learning · Management
Eliminate Vice Solve the Problem
March 3rd, 2014 · No Comments
by Dwayne Phillips I am a problem solver. Sometimes, however, solving a problem is the worst thing to do. This story made the rounds recently about how our military is experimenting with small jolts of electricity to keep sleep-deprived troops awake. The electricity might have fewer bad side affects than the current treatment — lots […]
Tags: Change · Management · Problems · Work
The Purpose
February 10th, 2014 · No Comments
by Dwayne Phillips People often choose a development method without any reason other than, “that is what everyone is doing now.” I urge a bit more thought. More thought on day one brings more time and energy the rest of the way. Agile development is all the rage today. I know because I am unemployed […]
Tags: Culture · Management · Problems · Process
A Sense (and Source) of Urgency
January 30th, 2014 · No Comments
by Dwayne Phillips A sense of urgency is obvious as people think, work, and move faster than when there is no such sense. There is a source of urgency that managers can find to help instill the sense. 1980, (yes, I am that old) I visited several contractors who were working with us. People moved […]
Tags: Management · Work
No Surprises
December 16th, 2013 · No Comments
by Dwayne Phillips A phrase I often heard from my superiors, what “no surprises” really means. I don’t know how many times I heard it uttered in angst, “No surprises, no surprises, no surprises.” That is what my superiors constantly told me and my colleagues. This was one of those things that everyone acted like […]
Tags: Communication · Management
The Most Important Moment in a Project
December 2nd, 2013 · No Comments
by Dwayne Phillips The most important moment in a project is not when you hold your breath during the final system test. Rather, it is a moment of interaction between persons. Quick and to the point: The most important moment in a project is when a person tells the project manager some “bad” news, and […]
Tags: Management · Observation · People
But That’s Your Job
November 28th, 2013 · No Comments
by Dwayne Phillips Further evidence that people tend to do only what they want to do while at work. Years ago, one of the guys in our office went missing. He was safe and sound, but we didn’t know it at the time. He was told to attend a meeting at a motel in another […]
Tags: Management · People · Work
The Most Important Project in a Person’s Life
November 18th, 2013 · No Comments
by Dwayne Phillips I cannot overestimate the importance of starting well. What a person does on the first project of their life is out of proportion in importance. This is quick and simple: The most important project in a person’s life is the first project. Why? Because the new person knows nothing about real-world projects. […]
Tags: Expectations · Management
The Veto in Restuarants and Government Offices
November 11th, 2013 · No Comments
by Dwayne Phillips A veto is where one person can say NO, and that over rules a multitude of YESs. Look around and notice the prevalence of the veto. I was in a fast food restaurant early on a recent Saturday morning (old people like me tend to do those things). Three teens were sitting […]
Tags: Government · Judgment · Management · People
Plan Your Work, Work Your Plan, Plus
October 3rd, 2013 · No Comments
by Dwayne Phillips In addition to the planner’s basics, talk directly to the right people in a frank manner. Years ago, I worked with a company VP who had success on the vast majority of his projects. His “secret” was: Plan your work (in detail) Work your plan (track progress in detail) Okay, big deal. […]
Tags: Communication · Management · People · Planning