by Dwayne Phillips Further evidence that people tend to do only what they want to do while at work. Years ago, one of the guys in our office went missing. He was safe and sound, but we didn’t know it at the time. He was told to attend a meeting at a motel in another […]
But That’s Your Job
November 28th, 2013 · No Comments
Tags: Management · People · Work
The Most Important Project in a Person’s Life
November 18th, 2013 · No Comments
by Dwayne Phillips I cannot overestimate the importance of starting well. What a person does on the first project of their life is out of proportion in importance. This is quick and simple: The most important project in a person’s life is the first project. Why? Because the new person knows nothing about real-world projects. […]
Tags: Expectations · Management
The Veto in Restuarants and Government Offices
November 11th, 2013 · No Comments
by Dwayne Phillips A veto is where one person can say NO, and that over rules a multitude of YESs. Look around and notice the prevalence of the veto. I was in a fast food restaurant early on a recent Saturday morning (old people like me tend to do those things). Three teens were sitting […]
Tags: Government · Judgment · Management · People
Plan Your Work, Work Your Plan, Plus
October 3rd, 2013 · No Comments
by Dwayne Phillips In addition to the planner’s basics, talk directly to the right people in a frank manner. Years ago, I worked with a company VP who had success on the vast majority of his projects. His “secret” was: Plan your work (in detail) Work your plan (track progress in detail) Okay, big deal. […]
Tags: Communication · Management · People · Planning
Prior Experience
September 26th, 2013 · No Comments
by Dwayne Phillips Every organization and endeavor is unique to a degree, but not absolutely unique. Learn the prior experience of each person and find a way to benefit from it. LikeĀ many of my (hi)stories, this one is from yet another experience with morons in government. I had 20 years experience in the larger […]
Tags: Learning · Management · People
Effort and the Consequences of Failure
August 29th, 2013 · No Comments
by Dwayne Phillips How much oversight, process, testing, and any activity other than writing software should you do? The answer lies in the consequences of failure. Don’t let the quest for better destroy your software project. How much effort should you spend testing software? How much management oversight should software projects have? How much effort […]
Tags: Management · Programming · Risk
The Power and Utility of Policy Statements
August 26th, 2013 · No Comments
by Dwayne Phillips Policy statements can be the most useful things that managers can produce. They help persons make decisions daily. Yes, managers can, and sometimes do, contribute to work. One of the more useful contributions they make is policy. Let’s define terms: Policy statements articulate broad direction for an organization. For example, Write code […]
Tags: Communication · Management
Agile Development and Risk
August 22nd, 2013 · No Comments
by Dwayne Phillips Agile development can reduce risk, but not every kind of risk. Agile development does reduce risk. Agile is a form of the spiral development created by Barry Boehm (okay, scream now). Spiral was created to reduce risk and, if used properly (loaded words), it does reduce risk. So, let’s consider Agile: Agile […]
Tags: Agility · Management · Risk
The Weight Factor
August 15th, 2013 · No Comments
by Dwayne Phillips Can you measure a manager’s good-ness by the weight of the people being managed? I contend that you can. First, a little story: I was eating lunch with Rob. Now that he had moved to a new job, he ate lunch in the cafeteria everyday. In his previous job, he rarely ate […]
Tags: Health · Management
Problem and Process: Four Cases
July 29th, 2013 · No Comments
by Dwayne Phillips There is the thing we are attempting and the way we are attempting it. Using this perspective, there are four cases to consider. Wrong Thing – Wrong Way: Here we chose the wrong problem to solve and the wrong process to solve it. Aargh. We will work very hard with grievous vexation […]
Tags: Management · Problems · Process