Working Up

by Dwayne Phillips Sometimes a fiasco provides an excellent learning opportunity as we can study the group dynamics that led smart people to a stupid place. Then again, the fiasco may just be yet another example of stupidity. “That’s fascinating!” That may be a nice way of saying, “How could a group of such smart […]

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by Dwayne Phillips I was once told that “silence is agreement” and that “everyone who has a brain knows that.” I disagree. Silence is silence. If you want to know what is behind silence, ask. It was 20 years ago. I had sat through some meeting on some forgotten topic where I rolled my eyes […]

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Sometimes it just isn’t worth being on the leading edge. It was 1981 and an attempt to purchase an office computer turned into a monster. 1981 – the Apple II was fun and the TRS-80 was, well it was something you could buy at Radio Shack. These little computer things could store data on floppy disks. […]

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by Dwayne Phillips When you say or hear a negative statement, add “up until now” to erase the negative. These magic words come from author and consultant Jerry Weinberg. They are great erasers. Here are some examples: I am not a good writer…up until now I stutter when I speak in front of people…up until […]

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by Dwayne Phillips Contemplative writing is a valuable practice. It is far more valuable and far less used than shallow meetings. In my 28 years working for the government, I attended countless meetings where much of nothing was discussed. I avoided far more if these meetings than I attended. Meetings are a characteristic of government […]

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by Dwayne Phillips Take care when you have opposite types of people in the room for a meeting. Be sure to have someone in the room with the primary interest of ensuring communication among the groups. A few months ago, I sat in a meeting. On one side of the table were customers; on the […]

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by Dwayne Phillips How to cross the barrier of the blank sheet of paper. I love a blank sheet of paper. I know a lot of people who don’t. I was in a meeting once where people were given blank sheets of paper and literally revolted. They wanted some type of template to focus their […]

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by Dwayne Phillips This post begins a new series (of undetermined length) about changing the world. Sometimes, all it takes is three people in a crowded room who say, “let’s tell the truth.” The scene is a familiar one, especially if you work in government as people in government sit in more meetings than anyone […]

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by Dwayne Phillips I have learned that I am not capable of being prepared for everything. Hence, I have learned to be prepared for being unprepared. I often speak in front of people, lead discussions, teach classes, and generally attend meetings where people ask me questions. I am often unprepared for what people ask. I […]

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by Dwayne Phillips I attend a five-day conference with only an iPad and ZaggMate bluetooth keyboard. It worked! I recently attended a conference at work – eight hours a day for five days. WiFi was to be available. Hmm, eight hours, WiFi, I wasn’t sure about power connections, I decided to try my iPad with […]

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